SpringHill Suites Miami Downtown/Medical Center

It was super close to the University of Miami hospital, staff is very friendly, they have a restaurant in site from 3-11,

The room and the carpet is out to date and smell.

Bed was comfortable

At check-in, I was given a card that said I could use it to purchase up to $23 dollars worth of food at the bar. On my receipt I was charged for the food which didn’t equal $23. What was the purpose of the card if you turn around and charge me for it

We found the breakfast to be very good! Such a wide variety, especially considering our dietary restrictions (my daughter and I being vegan/vegetarian). All staff (aside from hotel manager) were very courteous, helpful, and accommodating! Otherwise, our stay was most enjoyable. This was our family's second stay, and we hope the third exceeds the last!

Unfortunately, I did not like the feedback from the manager on duty for two nights of our stay; he was not considerate or hospitable. On one of the nights we had asked to combine our hotel credit, which we hadn't used during the time we were there. The manager denied it, and I truly think he could have been more flexible and used better discretion, especially knowing that we we were travelling with an old lady (my grand-aunt of 85 years) and my 3-year-old toddler. His reception was rather curt. The hotel location was OK... just a little drive from eateries. I think the cost of parking at the hotel garage was ridiculous!

Breakfast was decent. Hotel is close to medical centers and provides a shuttle service.

Stains on carpet and furniture. Several lights in room/bathroom did not work.