Fairfield Inn & Suites by Marriott Houston Conroe

location and ease of finding property

the bed cover had make up on it!!!

I hace stayed at this location several times. Staff is always friendly and courteous. Always clean inside and out. Breakfast is always good. Nice patio outside with pergula.

Staff was amazing, had a weird room mix up where I misread the # (I drove 14 hrs straight, I usually know how to read!) but somehow was still able to use the card on the "wrong" room. This was clean and ready, so didnt think anything of it. Quick fix by front desk when I returned the next day and card wouldnt work. Room was clean, comfortable- pool was clean. Quiet, safe, well lit parking lot.

AC has a musty smell when kicks on, obvious deep clean needs (like bathroom grout, but I still consider it clean!), breakfast was a little stale only 30 minutes in (still a lot offered!).

Conveniently located to location for a family funeral.

I booked 2 rooms, one standard and another for handicap assessable. Our rooms were not available at our check in time of 3:00p.m. We had to wait about 15 minutes for the standard room. The handicap accessible room was not available for an hour and half later. We had driven from Dallas for a family funeral and we needed to freshen up and rest before we attended a family visitation. Both my son and his wife needed time stretch out after the long drive, but were unable to. I was really disappointed that the rooms weren’t available as per check in time.