Holiday Inn Express Phenix City-Fort Benning by IHG

The Staff was very friendly.

The facilities could have been cleaner. Our room needed a good cleaning it looked as though someone had just brushed over it and moved on there was a big spot of fresh sticky syrup on the carpet inbetween the beds we had to put a towel over. The breakfast area was unkept crumbs all between the machines and we arrived for breakfast at 9am it was supposed to go untill 10 there was nothing left and nothing else put out. Overall dissapointing for a holiday in express and that is all we will stay at when we travel.

Clean and easy location to get into

Air was off in the hallway. You could not adjust the air below 68 in the room.

Everyone was great, very nice, and clean.

The location was a little hard to get to but not their fault, Google maps took us to the wrong location

The location was perfect

The location was under renovations and I was not informed of this. The floor they placed me on had dust all on it. When I entered my room there was dust and debris from the construction all in the room. I called the front desk they were not able to accommodate me in changing my room because the hotel was booked up. Someone came to my room to help wipe it down, but it just made the experience very unpleasant. Also the dust was still in the air in the room so that did not help sleeping at night breathing all that in.