Sonesta ES Suites Denver South Park Meadows

Neat and clean. Modern in style but not too sterile. Front desk ladies were easy to chat with. Love the kitchette idea although we didn’t need to utilize it. Better get a list of what they categorize as billable "incidentals" first, though.

Behind the bathroom/shower door someone forgot to grout between tiles. I'd get maintenance to fix this immediately. Your art selection is Dollar Tree quality. Bring in some good photography of the region this hotel is in. Good, appropriate art speaks volumes and raises your impression. What's this $5.00 fee for parking?! Come on. This feels like you're asking money for something which in this part of town is FREE. The unexpected hold for "incidentials" on the guest's credit card is a hardship and insult to the working class. This is money that they could be needing to use as they travel, and taking their money for two days on their credit limit without mentioning IN ADVANCE that this will be done could impact innocent people adversely. Such a result would tarnish the image that you are concerned about building.

Location. Bed was comfortable.

So bare bones. For what it cost you would think the would have more amenities like maybe some wine glasses. We were there for a week and had to go to Target and buy some wine glasses and an opener. Also why does the breakfast end so early! 8:30 cutoff is ridiculous.

It had a very home like feeling. They are wonderful in accepting dogs, very accommodating the most accommodating I’ve seen in Colorado.

Our room was a suite with a kitchen in it

TERRIBLE WATER PRESSURE. Staff was extremely rude and unhelpful. We had prepaid for the entire trip but got stranded on the way and had to delay our check in by a day. When we arrived first thing the following day we were informed by the hotel staff they cancelled our room without trying to contact us and provided no help whatsoever resolving the issue. The asian lady at the front desk at the time was impatient and rude. Booking.com luckily fixed the issue for us instead of the hotel and we were able to check in that day. The rooms and hallway all smell terrible, like shit that they just tried to cover up with the smell of chemicals. They make you pay for parking separately. Breakfast was missing items and not refilled despite arriving with hrs left before it was suppose to be done. Great size tv but no option for your own streaming or anything, only limited dish channels.