Hilton Garden Inn Minneapolis Maple Grove

When we entered the lobby, the staff was very kind and accommodating. We got to the rooms and the first thing I noticed was how clean and fresh it smelled. We were pleased with the rooms and the beds were comfortable. The whole place is VERY well kept up, by very respectful and friendly staff. Our family ate at the restaurant there in the evening and we all enjoyed great tasting food. The menu has something for everyone. The breakfast staff members the next morning were very personable and went out of their way to make our breakfast experience exceptional by answering our questions and accommodating our special requests. When the baby was still napping at check out time, the front desk staff gave us grace and allowed us to stay a bit longer so he could sleep. We chatted with the staff who were changing out the linens and preparing the next rooms, and they were also very friendly and respectful of our sleeping baby. Overall, we had never been to this hotel before, but we had an excellent experience.

The staff were exceptionally friendly and helpful. The breakfast staff were very helpful. The room was excellent.

Staff was very friendly and helpful. The room was spacious and had all things we needed to relax during our stay.

Bathroom door was rubbing against the floor and didn’t want to scrape the floor.

Does no apply

Pool and pool area was cold. They checked temp after. I think it was not heating properly. I did go in there in the morning and it smelled like a real pool and warm. Not like the night before.