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Pier House Resort & Spa

Top rated by guests

Facade/entrance, Beach, Area and facilities

Swimming pool, Swimming pool

Spa and wellness centre/facilities, Fitness centre/facilities

Spa and wellness centre/facilities

Spa and wellness centre/facilities

8.4Excellent

(648 Ratings)

"It was very clean and the staff was accommodating! Quick access to attractions"

Verified guest

Don't miss out! Price and availability may change

8.4 / 10.0

Excellent(648 Ratings)

Resort in Key West, FL

4-Star Resort

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this resort

Ideally set on a private beach in Key West's Old Town, Pier House Resort & Spa offers a full-service spa, instant beach access, and on-site dining. It is 1 minutes’ walk from Duval Street entertainment district.

Amenities at Pier House Resort & Spa

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Map of Key West, FL

city location on map

Nearby attractions

The Key West Butterfly and Nature Conservatory

Southernmost Point of the Continental U.S.A.

The Hemingway Home and Museum

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.4Excellent

(648 Ratings)

"It was very clean and the staff was accommodating! Quick access to attractions"

Verified guest

Don't miss out! Price and availability may change

$$$$

8.4 / 10.0

Excellent(648 Ratings)

Resort in Key West, FL

4-Star Resort

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Key West, FL

city location on map

Nearby attractions

The Key West Butterfly and Nature Conservatory

Southernmost Point of the Continental U.S.A.

The Hemingway Home and Museum

Available Rooms

About this resort

Ideally set on a private beach in Key West's Old Town, Pier House Resort & Spa offers a full-service spa, instant beach access, and on-site dining. It is 1 minutes’ walk from Duval Street entertainment district.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.4 / 10.0

Excellent(648 Ratings)

100% verified reviews

10.0 / 10.0

We loved it and it was a wonderful place to celebrate our wedding day!

It was very clean and the staff was accommodating! Quick access to attractions

Nothing

10.0 / 10.0

We enjoyed the stay and would highly recommend this resort.

Private beach on property and location

The beds weren’t the softest

9.0 / 10.0

Perfect location.

The rooms was lovely, clean and comfortable. The grounds and landscaping was beautiful and perfectly maintained. The staff was courteous, friendly and accessible. We enjoyed the pool, beach and on location beach bar and the Chart Room. We just got home and we're already planning our next stay.

9.0 / 10.0

We had a great time.

Location and staff was wonderful.

Could use a little updating but for the most part, it was great.

4.0 / 10.0

Just short of expectations

The location was fantastic.

Everything just came up short. I had expectations for our stay. For the price we paid everything was underwhelming no blackout curtains. A resort view was quite literally a bush with no view the drawers don’t even open in the nightstands. Everything that was advertised just came up short of what we expected.

10.0 / 10.0

I would come back

room was great. beach was nice staff was great

the birds climbing on the tables outside and people ate on them. i would carry wipe to clean off my table before i would eat. lots of seaweed on beach after storm and of course the pool was out the entire time we were there. I am a pool person, so it was a big deall

10.0 / 10.0

Love the Pier House. It’s our favorite.

Breakfast was great! Excellent food at a reasonable price.

There was quite a lot of poop around the pool that was a little gross.

10.0 / 10.0

Colleen on reception went out of her way to make to make us feel welcome.

The location and the beach.

The price.

9.0 / 10.0

Would lije to return, but only if bed doesn’t squeak.

Location!

Squeaky bed!

8.0 / 10.0

I will definitely be back next year.

I loved the location and the beach and pool areas but most importantly the staff.

8.0 / 10.0

Great stay to enjoy Key West

Fantastic location with a lovely atmosphere, friendly staff, great pool and beach. Loved the live music by the beach/pool, great food at the beach cafe, excellent Pina Colada’s! Well maintained and presented facilities to enjoy the best of Key West.

AC in window by the bed made sleeping that side unbearably cold! Room too hot without it. Wish the vents could be moved but they were fixed so blew wind all night in one spot. Small thing that impacted our comfort but didn’t ruin our stay.

10.0 / 10.0

The hotel’s location is incomparable, really loved, the staff was very nice and friendly, but the cleaning is one of the

The location is exceptional ! Really loved

It wasn’t clean at all! They don’t mop the floor never, you can see the dirt!

9.0 / 10.0

We enjoyed the stay. It was very nice being walking distance to everything. The Beach was very nice. The restaurant

The beach was awesome! Staff was very friendly.

A few things in the room could be addressed to make better. Only one chair. Bathroom door was missing a pen in the hinge. When I booked the room, it said balcony. Should’ve said balcony view of parking lot ( who wants to look a a parking lot?).

9.0 / 10.0

Enjoyed the day

Great location

The bed was a little bit hard

10.0 / 10.0

A surprisingly relaxing working holiday-amazing staff and those views!!!

The Location was perfect and convenient. The views were stunning. Staff was attentive and friendly.

I could have used a desk in my room. But not a deterrent to not return.

10.0 / 10.0

Beautiful resort in an unbelievable location.

The harbor view and the location to duval st

Check in was delayed by a couple hours

8.0 / 10.0

Great beach but watch out for the iguanas!!

Location and Beach are nice, food is decent and drinks are made well. Beach service was excellent, taking orders from the water!

Get the iguanas under control, not being able to enjoy my food on my beach bed for fear of attack is not cool.

10.0 / 10.0

Perfect place to stay while in key west.perfect place to walk to everywhere

Perfect location, beautiful grounds

I wish the bed was softer and would have liked a second chair in the room.

10.0 / 10.0

We had a great time and we’re very comfortable

Location and amenities

Nothing

10.0 / 10.0

Great stay and will be back !!

Location and the beach was great !

Elevator broke but hotel staff was great moving us to a room where the elevator’s were working.

8.0 / 10.0

We had a positive experience in a great location and amazing views from our ocean front room.

The hotel is in a great location, the ocean-front rooms have wonderful views of the bay, and you enjoy an amazing sunset. The staff was courteous and friendly.

The bed mattress was not as comfortable, and some areas in the room were not as clean - could use some updates. Meal prices were on the higher side but expected based on the location.

10.0 / 10.0

Key West’s best hotel

Amazing and unique hotel with the private beach, 360 degrees view and one of the best location

Everything

9.0 / 10.0

Spa staff was also top notch. Extremely friendly. Front desk staff, too!

Location was wonderful. We parked our car up on arrival and was able to walk to all of our destinations during our 4 day stay. Food was exceptional, staff was very friendly and accommodating. I also noticed how friendly all of the other guests were.

Beach area wasn't tended to well. Food plates, empty cups, etc... were left out until the next day. Food and beverage service staff was great and very busy but no one was there to tidy up.

6.0 / 10.0

Would not stay here again for the price.

Location is good

Lounge Chairs by the pool are very soiled and outdated, as is the pool. The Air conditioner in the room is very very loud, very hard to sleep. Limited amenities for the price. Would not stay here again for $400 a night......

8.0 / 10.0

Location was perfect! Will be back!

Location! Outdoor space on the water and the onsite dining options were perfect. Beverage service while at the pool and beach was the best!

Lighting in the room we stayed in wasn’t great. Hard to see to get ready. Room AC didn’t work well. You spend the majority of your time out and about so this was a minor inconvenience.

7.0 / 10.0

Had an enjoyable stay. Love the location!

The location of the hotel is amazing. Can see beautiful sunsets and it is very close to everything .

The hotel needs some TLC. Things are looking a bit worn. Needs some paint and repairs. Room could also use more storage like end table with actual drawers. Also more hooks or racks to hand towels in the bathroom would be nice This would allow the towels to dry and be able to be used again.

9.0 / 10.0

Magical hotel with a beach, easy parking, walking distance of every site. Too fun!

We chose to have a non-ocean view, as we had beach front in Daytona and SoBe. Pier room view was better. We looked out on a tropical garden with a waterfall, pond, dozens of turtles sunbathing on the rocks, and iguanas. Beach nice, pools wonderful, easy parking, and access to the sunsets and music on the pier. Staff very attentive. We will return.

Bathroom small.

10.0 / 10.0

Wonderful! Would definitely stay again.

Everything

10.0 / 10.0

It was a great experience.. from the nice rooms, to the helpful staff, great food and service pool and beachside. Would

I loved the location as it was our first time and could walk to alot of the attractions, stores and restaurants

Nothing

10.0 / 10.0

Wonderful, with great staff and accommodations

Could not have been better

Just a tiny bit more expensive than it could be

1.0 / 10.0

VERY expensive. 3800 through booking.com, pier house charged my card an additional 5000. They said it was a mistake and

Nice property if you don’t mind getting screwed. They charged 5k to my credit card and won’t refund it as promised.

They are not honest. Screwed me out of 5 k.

8.0 / 10.0

Beautiful views of the Gulf of America.

Great location. Close to the happening’s on Duval Street.

They charge an outrageous amount of money for a room night.

8.0 / 10.0

Good place to be near Duval and Mallory Square

Our room was easy to get to. It was very quiet. The rooms were clean and nice. The beach is a small man-made beach; it was nice for sunsets. Didn't use the pools; however, they looked nice.

We weren't notified of parking issues due to resealing the back parking lots. It would have been better, if possible, to move those rooms where there was better parking. It was a bit of a hassle to deal with lack of parking due to the areas marked off for resealing. The other couple with us was not notified at check in either.

8.0 / 10.0

Nice stay, probably will stay in a quieter area on our next visit to the Keys.

I upgraded to a Lanai room to have a balcony and a nice view. The balcony was ok, but there was a tree touching the railing, so much for a nice view of the ocean or pool. Even though the pool was not far from our room there was no noise when the door was closed. The door key braclets were very nice. If you want to be near all the night life this is the place. Easy walking to all the shops and restaurants.

They were sealing the parking lot and parking was scarce. The lady at the desk got snippy when I mentioned it, and told me I received a letter notifiying me of the situation. (I did NOT.) My husband loved the Chart Room Bar, it was nice and cozy, but it smelled of urine.

10.0 / 10.0

I had a great time and I will be back in two months.

I love the tropical private environment.

The floors were slightly dirty and the headboard dusty. These were nothing to be concerned about since the rest of the amenities were so fantastic!

8.0 / 10.0

Very nice stay

Great location, parking

Small bathroom

10.0 / 10.0

Best location in KW. Never need a car

Location Location Location says it all!!!The staff were so nice. Especially Marvin, Mauricio, Edgar. 3 family members who work there. Also Claudette. Always asking if we needed anything or any information about KW. Our room. was perfect. Everything we needed was provided. Had a half water view which was unbelievable. Definitely staying here next year

5.0 / 10.0

Mediocre. Nice pool and friendly staff. Very average room

Our room was in a dark hallway and our patio opened up into a wall, there was garbage in it and it was connected to another room and we didn’t realize that when we were checked in.

6.0 / 10.0

Great location, bad accomodation and bad wifi and bad tv

Great Location Great Pool warm with table service Receptionists were very welcoming and helpful Staff were very good, Very comfy beds

Expensive Price wasn’t in line with accomodation. Accomodation is dated, old and small No smart TV. Old channels. Terrible picture and awful Wifi. Absolutely need a wifi and smart tv update

10.0 / 10.0

Wonderful experience

Loved the comfort of room, the beds were so comfortable. Had a great night sleep. The room was very clean. The beach area was very inviting and the service was perfect. Would stay there again.

Honestly I can't think of anything that I didn't like because I had such a lovely stay.

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