Four Points by Sheraton Chicago O'Hare

Airport shuttle regular and on time. Calming, pretty room decor. Quiet. Comfortable bed and pillows. Pretty good price for being so close to ORD.

Weather was a factor the day I flew. My flight into ORD was delayed hours and I couldn't make a connection flight until morning. I booked Four Points online. Location and shuttle service were the best!

Nothing!

Location is good when using O'Hare airport and somewhat quieter than others I have stayed in.

Very limited restaurant menu and breakfast is not included in the price of stay.

Location is very close to O’Hare, and shuttle was convenient and helpful. Lobby was nice.

Overall it felt old and in need of a refresh. The hallways had an old/must/smoke odor, I really noticed it when the elevator stopped on floor 3. Hallways and everything was brown and felt old. Not a fan of carpet in the rooms and mine had a stain. While the rooms themselves and bathroom were clean, it felt tired. I also didn’t like the marketing here on booking.com. I selected a location with “private parking” but then the day of get a text from the hotel that it may not be available and they will direct me to nearby public parking? Also private doesn’t mean included, only after booking do I see in my confirmation a note that parking is $12/day. But then they tell me the day of check in it’s $15, and when I get there I get a paper that says it will be $17.25, which is what the $15 is with tax. The desk tells me the $12 is for “long term” parking. Either way, it wasn’t transparent at all when booking. With no included parking or breakfast I wish I had just booked somewhere else. I would not choose this location again.