River Rapids Inn





6.9Average
(1,335 Ratings)
"People"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Well priced for this locationPriced under area average
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Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
Set in Niagara Falls, 1640 feet from Whirlpool Aero Car, River Rapids Inn features air-conditioned rooms.
Shuttle available
Golf course (within 2 mi)
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
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TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
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$$$$
6.9Average
(1,335 Ratings)
"People"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
7.0 / 10.0
This is one of the few hotels in the area that provide a kitchen with a proper microwave, stove, kitchen sink and refrigerator. That's a rare find for this price and really helpful when traveling with kids. The indoor pool is also nice and water was warm enough to enjoy in winter. The parking fee is also reasonable and breakfast was generous.
The hotel itself is a little dated and everything shows signs of age. The AC/heater is really old and struggles to keep up.
9.0 / 10.0
Staff very friendly, room was very spacious
Lack of elevator is a draw back, but we knew this prior to booking - will within walking distance to the falls
8.0 / 10.0
Very clean place and easy parking. Staff was prompt to resolve an issue I had while reserving the room online.
The wall decoration, curtains, place should be more updated.
7.0 / 10.0
I loved the completely renovated room.
Excellent new flooring, Kitchenette including microwave, bigger fridge and even an amazing stovetop. P.s. pots, pans dishes plates and cutlery included. Has a deep sink and quartz countertops. Coffee maker that works well.
The remodel room looks and feels great. Fantastic improvement.
The completely renewed bathroom felt, bright and light and a great improvement over the previous bathroom.
Sunna works well in pool area.
River Rapid Inn has now created an amazing place that people can stay for a few.days cook, chill with free breakfast to boot.
The swimming pool was too cold to swim in. We had to request the lights in the pool area be turned on..
Shims need to be placed under the dresser and bed side cabinet. The drawers keep opening..
You have done such a wonderful job with building.
If these tiny issues were fixed I would give top scores across the board..
Once last thought. Your staff needs to present an image that they are proud to be working at River Rapids. Wearing a winter coat when serving customers at check-in does not create the welcome you want.
5.0 / 10.0
Clean good location to falls
N/A
10.0 / 10.0
People
Price
3.0 / 10.0
Breakfast
A shelf or small table on each side of the bed
In room: phone, iron, extra pillows, information re: attractions, restaurants,
Guest should not need to request chairs for the table
No need for the high window in the wall
Better access to the heater/AC
9.0 / 10.0
The cleanliness, the openness and the choice of an hot or cold breakfast
3.0 / 10.0
Place must be under new ownership as they are doing renovations and will be great later on, but right now its a no. Photo on website is from a good angle.There really wasn't a breakfast selection to choose from. The 2nd night we came back to our room smelling like paint, which gave us headaches.You pay for parking but it's not a secure lot.
4.0 / 10.0
It was in a good location and it was nice to see families there
Our room smelled really bad and even when we turned on the air conditioning it smelled so bad still
2.0 / 10.0
Location
I had a reservation for two adults and one child of 9 years old. We got a small room with one double bed, no sofa or any extra bed for my daughter. There was no place for my daughter to sleep and the lady behind recaption didn´t understand that we had a reservation for three people.
They charged me extra for a new room. Even when she called her manager to arrange something, she was told not to do!
We have a very bad experience with this motel.
Also not enough parking places.
10.0 / 10.0
Always so clean! The staff are wonderful.
1.0 / 10.0
The bathroom so small I couldn't turn in there the bed was hard my back hurts and couldn't fall asleep because it was so uncomfortable. Sorry but the rooms have a lot of work to be done.
Lack of space and the uncomfortablity of the beds
5.0 / 10.0
Location and friendliness of staff.
Parking fee, room was old, not as it looked in pictures, cost of room not worth price paid.
6.0 / 10.0
The breakfast was good.
No elevator and if you are given a room at the far end away from the hotel office. You have to use stairs and then walk the length of the building to get to and from your room.
3.0 / 10.0
The property wasn't what I saw in the pictures, not in good shape, room smelled a bit, fridge smelled as well.
Breakfast wasn't good either, one spoon for meat and eggs
3.0 / 10.0
Breakfast and location is good.
There is a Parking fee, i only knew about it when I check in. Additional fee for late check out even just few couple of hours. Which it makes the stay expensive in total compare to 5 star rating hotel.
10.0 / 10.0
Clean, comfortable and fully equipped
Nothing
6.0 / 10.0
The room was big and I liked their facilities.
The room wasn’t very clean. So much dust under the beds.
7.0 / 10.0
The location
No elevators
5.0 / 10.0
Great location, the breakfast was very good with a nice variety of options.
Because it’s an old building noise isolation is not great. We were in a room on the first floor and there was a room above ours and between 2 to 4 AM in the morning. The people in that room were moving furniture jumping on the floor stomping around being extremely loud. I had to go to the lobby and make a noise complaint. Unfortunately two nights later they did it again.
8.0 / 10.0
Comfortable clean room with fridge. Nice view over the river
Bathroom was not very well lit, especially the shower which was very dark!
5.0 / 10.0
No milk for cereal on the morning we went down for bfast. Maybe have a waffle limit? We waited 15 min and watched a man make like 5 or more waffles for himself, basically hogging it and leaving nothing for anyone else.
The price you see is not the price you pay. Expect to pay $40-$80+ more for your stay. They charge $20 extra per person. They also charge $20 +tax extra for parking Each Night!! The woman at the counter told me it would be $40 for parking for 2 nights then proceeded to ring me up for +45.20. When I asked her about it she simply said taxes. They should state that somewhere upfront. They should have that posted as important information about the property, either w physical signage and esp in the terms or hotel description. It doesn’t leave a good feeling within oneself when you’re squeezed for addition payments and charges when it’s time to check in. Also the cleanliness wasn’t completely up to par. There was gum on our bathroom floor inside our room. There was also boogers and smudges on the walls. The place could use a deep clean from top to bottom to earn a higher grade.
3.0 / 10.0
Nothing
Too much outside and far from the fall.
5.0 / 10.0
The breakfast and location
We had a hard time with the cleaning , we requested to borrow the broom and we were told they would come in to sweep. They never did. Same with sheets we requested to get it changed and they never did.
1.0 / 10.0
Not much of anything, staff was friendly but never helpful
I have many pictures. Room had 3 inches of dust piled up under bed,nothing was clean, mirrors had many handprints, asked for vacuum and moved all the furniture ourselves and cleaned. Beds were horrible old ,uncomfortable. My husband went for the free breakfast he didn't eat and said it looked disgusting so we ate out. The pool area was so dirty around and piles if dirt in the pool . Many missing snd broken tiles in the pool dangerous. But we wouldn't go in it was so dirtythe dirt was floating in chunks. I would recommend the health board to close it down and no one should ever pay to stay there.
9.0 / 10.0
Quiet neighborhood
Walkable distance to the falls
Awesome, lots of selection, never run out, free buffet breakfast
Ice machine, induction stove etc in an attractive comparative price
Some moisture smells when entering non air conditioning areas
1.0 / 10.0
1 torn towel for a family of 4!!??.that's outrageous. We asked for more towels, and the staff said they didn't have enough.
4.0 / 10.0
Location, breakfast
they did not clean the room after a day
1.0 / 10.0
Nothing
We’ve made a mistake during the booking process. We’ve immediately called them. The person on the phone said “no problem, just make sure to call Booking.com and we’ll refund”. That’s what we did but we didn’t see the colour of our money. So more than 500$ gone for nothing.
I do not recommend this place. The staff is not professional.
10.0 / 10.0
Great staff, great room, great breakfast
9.0 / 10.0
Location is great, staff were very accommodating and friendly.
Flooring need to be improve, we stayed in 2nd floor and the footstep of the kids above us was very loud can’t blame them if the kids run around. But if the flooring is good maybe it will be lessen. Especially late at night and the kids still run around in their unit.
10.0 / 10.0
Clean and friendly staff. Rooms are up to date. Very nice for the price
No elevators
9.0 / 10.0
Rooms were very comfy cozy
Having to pay for parking on the facility.
5.0 / 10.0
Hidden parking charges of $25 per night were surprising.
8.0 / 10.0
Good price deal
The pool had many deceased insects
10.0 / 10.0
The price we paid for a Saturday night. Everything exceeded our expectation. . Our room had a small kitchenette. Which was unexpected. Breakfast was every good.
The heating and cooling element could have been a little more quiet
8.0 / 10.0
The facility was clean, you could see the improvements being made to the hotel. Breakfast was good.
Upon checking in, we were told we had been upgraded to a room with a kitchenette. This was useless to us as we were only staying one night. I would rather have had an upgraded bed or an upgraded view. We were in a room facing the back. The pool was closed for maintenance. The TV only had the basic of channels.
4.0 / 10.0
Breakfast was limited. No toppings for oatmeal.
Paying for parking.
Not enough towels and shower gels.
10.0 / 10.0
The breakfast and the room was great
The WI FI wasn’t reliable
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at River Rapids Inn. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is River Rapids Inn pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at River Rapids Inn?
We found 2 amenities for this rental. This includes shuttle available, and golf course (within 2 mi).
