Comfort Inn Detroit - Troy

The room was clean.

The air conditioning wasn't working properly and when we reported it with front desk, the guy just unplugged and then plugged it back on. It worked for a few minutes but it wasn't blowing out cold air for the rest of the night and it was very hot outside! This made my boyfriend and I's stay very uncomfortable and worst stay at any hotel we ever had and we decided to leave and check-out early because we can't stand the heat in that room and needed a place to sleep. The worst stay ever and ruined my first time visiting Michigan.

the hotel is clean and has been remodeled in the last few years. it includes breakfast which is a plus. staff is friendly. location is good and near a freeway

i did not have room service until the 4th day i was there, that could be improved, i let the front desk know and they told me they come every other day but not so much for this visit.

Convenient to a rehab facility nearby where a family member was a patient.

Initial room had a defective ac but the front desk was quickly able to reassign me a different room.

Clean, friendly and accommodating staff, good breakfast

rooms and hall are clean

Prices could be better

Everything went well!!!!!

Honestly would like to see grab bars in the shower. " If someone were to fall, grabbing the bar on the glass door, could be a disaster!!!!

didn't use it

We were by the back door, and it kept us awake during the night because kept slamming it.

Good location,

The breakfast was limited. The room wasn’t clean, 3 nights, and it was never cleaned. Had to go to desk for clean towels everyday, trip to lobby. Location

I love the comfort of the bed and pillows!

I wish there was a better light in the bathroom without having to utilize the ceiling fan.

Staffs were very helpful

Nothing I could think of.

The Location

The walls are thin and you can hear your neighbors very clearly.

Breakfast Buffet abundant & well maintained.Front desk Staff were the most friendly & helpful we've encountered on our cross country trip.

We found the negative reviews of this establishment difficult to read since our experience ( staff, location, cleanliness, etc) was on the extreme opposite.

I had to change rooms twice for the 2 days I was there due to either insect infestation or climate control issues; I had to troubleshoot electronic malfunctions; the other occupants doors close very loudly. The 1st room I was in had a sour odor to the comforter. There were no utensils readily available at night for guests.

Location

Cleaning hair were all over the bathroom floor tub areas, bed counter top

-Fridge in room -Good air conditioner -Friendly housekeeping made special trip to get me some needed room supplies. -Friendly, well-written texts during stay offering help. -Big TV -Lemon water, cookies, coffee offered in lobby -Lots of comfortable couches, chairs in lobby -Friendly manager at front desk seemed genuinely open to feedback

-Housekeeping knocked despite ‘Do not Disturb’ sign -Housekeeping did not clean my room despite me asking them to. -No ‘please clean room’ sign provided -Freezer in room fridge not cleared. Soda bottle was left inside. -No shampoo in shower-installed bottle -Bathroom floors aging, yellow and kind of gross. -Shower and bathroom sink handles don’t function well. Made controlling water temperature difficult. -Cheap desk chair wouldn’t lock and wife nearly fell backward multiple times. -Room door shuts so loudly -Standup light not plugged in for some reason -Some power/USB outlets in room did not work -Drawers at foot level. Who can bend this low?! -Art on wall sad, ugly, super cheap-looking. -Halls look like prison hallways -Trash constantly left on hallway floors, rarely cleared. -Free lobby cookies… what should have been a nice touch turned into another missed detail as I only saw them in stock once in my 3-day stay. -Surprisingly delicious complimentary lemon-infused water in lobby… but the drip tray always crashed to the floor whenever used. Again, annoying details like this matter and are avoidable with just a little bit of care and attention. -Complimentary coffee in lobby is cold outside of breakfast hours. -More to mention but I think I’ve made my point

Close to bus transportation stops

Very clean and staff so nice! Good breakfast bar.

Lighting in bathroom poor. Hard to put make-up on

Hot ,fresh, good selections.

The walk in shower was nice. Arrived late, a light was on in the room like anticipating my arrival.

Large approx 1” gap under room door. Was a non smoking room but it smelled like it had been a smoking room or had been smoked in. Small, limited parking lot.

Window AC and it was loud. Small shower heads

The staff was wonderful and so polite. The breakfast area and main lobby was well taken care of and welcoming. We had a decent breakfast but it would be a good idea to add some gluten free options to the menu.

I stayed on the 3rd floor and the room was old and dated. The mattress was old to sloping to one side. I felt like the room needed a modernization done to it.The back entrance door was not working electronically so it was propped open. It did not make me fee secure at all. Anyone could have gotten in and caused damage or worse. In my mind, it should have been locked with front door access only.

staffs was friendly

the housekeeper didn’t clean the room good, hair all over the sheets,and trash was still on the floor

Being close to the ice machine

The public hairs in the shower

The place is nice. Good value for the money

not crowded. the breakfast was nice.

dumpster service at 4:30am. trash in parking lot

clean. comfortable

Staff was Awesome..

the breakfast is hot and decent .

there’s a gross guy that seems to live here, he smells bad , smokes cigarettes in his room as to it is lingering in the hallways, and the parking lot had a car get broken into and the camera line was clipped which was definitely fowl play…