Embassy Suites by Hilton Louisville East
Top rated by guests





8.6Excellent
(357 Ratings)
"It was clean and Elegant inside."
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Nestled in the East End of Louisville, Kentucky in the retail and business filled Hurstbourne Corridor, this all-suite hotel offers spacious accommodations and first-rate amenities.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Laundry services
Accessible Parking
Family friendly
Smoking allowed
Safe
Accessible by lift
Key access
Key card access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.6Excellent
(357 Ratings)
"It was clean and Elegant inside."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
Good
Good
10.0 / 10.0
It was clean and Elegant inside.
Nothing hotel was great
10.0 / 10.0
Beautiful and clean. Good customer service and good options.
10.0 / 10.0
Beautiful, open and clean and spacious rooms.
Grateful for the restaurant and made to order breakfast.
8.0 / 10.0
Great pool, breakfast, beds, and space in the room.
Travel teams partied in the common space and were loud.
7.0 / 10.0
Nice and clean, great breakfast, and loved happy hour
Too many kids were allowed to run wild without supervision, could not get in pool area because of kids.
10.0 / 10.0
All of it
It was a great room and privacy was wonderful will be back.
9.0 / 10.0
Breakfast and free drinks
Room wasn’t ready at 3 so we missed going to Churchill Downs bc we had our dog.
9.0 / 10.0
The staff was great!! My son misplaced his hat while eating at they helped try to located it. At breakfast my daughter was cold and a cleaning lady brought her a blanket to use. There was a man that worked the front desk who was our favorite, he was very friendly and kind. The chef was fantastic in the mornings that did the eggs and was very friendly as well. We loved the breakfast in the mornings, was one of the families favorite part. The bed was comfortable, like a normal hotel though. My favorite part was the fact that I checked in beforehand, and picked my own room and had the key on my phone. Loved that part!!!!
The room was nice and decently spacious, wasn’t as big as I expected for the price. The bathroom needs to be remodeled. There was staining on the shower badly and there was something on our sink and flooring when we checked in. We had to make the front desk aware so it could be cleaned. Our friends, in a room beside ours, had a huge stain in the living room floor of something red when they checked in, it looked like someone had spilled a ton of juice or wine or something and it had sat and was bright red. So attention to detail would be nice with the cost of the hotel. The pool was very small as well, and there was a limit of people in there and most people didn’t follow that rule. So we couldn’t use much because it was so crowded. Everything was nice for the most part, but definitely not the nicest hotel we have stayed at and for the price felt it could have exceeded more expectations.
10.0 / 10.0
Very clean and had a good breakfast.
8.0 / 10.0
Location
They charged me for a third day when I left after two and the manager agreed I would not be charged
10.0 / 10.0
The manager was awesome. I booked two rooms thru booking.com. They put the two rooms in another computer generated name. She investigated and found the problem. She saved the day.
N/A
10.0 / 10.0
Location, the pool, the room was comfy & spacious.
The breakfast was a little lacking, the hot cereal was like soup, bacon was very overcooked.
9.0 / 10.0
Rooms were great, nice beds, breakfast was very good, if you make it up in time....
Breakfast shuts down to early.....should be at least 10 if not 10:30, 9:30 is too early for most that isn't checking out.
5.0 / 10.0
As we were going to be a late arrival 21:30 ish, I specifically requested hotels with room service and restaurants and both booking.com and the hotel website noted both available onsite. Firstly NOWHERE did either website note that restaurant and room service are unavailable on Sunday nights. Plus the receptionist directed us to the restaurant location furthest away and by the time we got there everything was closed. Calling the ‘line-order’ facility a restaurant is a liberty/stretch. Rooms were nice and comfy but facilities and amenities at that price are a stretch and overpriced. Will not use this group again.
Room
1.0 / 10.0
It was clean
When we checked in we given a room that hadn’t been turned, no sheets on the bed, pillows askew. Then we were given another room and we couldn’t control the temp in the room. It was very cold and uncomfortable. We turned the thermostat to heat and it still blew cold air. We turned it off and although the cold air wasn’t no longer blowing it was still cold.
9.0 / 10.0
Ac was not as cool but with weather it was still comfortable
10.0 / 10.0
Everything
No water pressure next morning
2.0 / 10.0
The suite was nice and seemed to be clean facility. Didn't get to experience any amenities
Unexpected important changes to amenities which would alter other scheduled plans. Such as no hot tub though it's listed, also having to schedule pool time that only consisted of 30 minutes. Wow
10.0 / 10.0
The facility was very clean, and the atmosphere was great.
N/A
10.0 / 10.0
The pool was not crowded and the beds were very comfortable.
Location to things to do
8.0 / 10.0
The place is very nice. The staff were all very kind and professional.
They didn’t have room service. You have to request fresh towels.
3.0 / 10.0
The renovations are beautiful.
The pool had a 5 people limit for 30 minutes and had to be reserved. I was NEVER told at check in about the pool even knowing I booked the room with children. I also was not able to get a reservation for the pool at all for my kids because they were booked! My kids were mad and the man at the front desk was very rude to me! I will never stay here again.
10.0 / 10.0
Breakfast was great. Pool was nice. Staff was friendly.
10.0 / 10.0
Location
Nothing
9.0 / 10.0
The amount of space. The separate bedroom for mommy and daddy time.
We booked for 3.. we had a little amount of towels for 3. And we reserved the room with a pull-out bed. But came with no completions for our daughter. Pillows, blankets. Had to go down and ask for it. The staff seemed bothered that we asked.
4.0 / 10.0
Pool and hotel is being renovated. Poor selection of cereal and yogurt.
Wish we had known it’s being renovated
10.0 / 10.0
Breakfast was good. They had made to order omelets and eggs. My husband said the lady Cooking his eggs did a phenomenal job and was very down to earth.
Pool was closed and hotel was under construction but there was no heads up about it before booking. Very quiet overall.
9.0 / 10.0
Beautiful hotel with spacious suites, great breakfast included. The staff was friendly, professional and accommodating ( we had a late checkin after a long day of traveling). We’ll definitely come back when we’ll travel through Louisville / KY again.
8.0 / 10.0
The "happy hour" and such was great. The breakfast was very good. The room was very quiet despite being near a busy road. Having two rooms with a door between is a big plus. Everything worked as well as expected.
I asked for a quiet room, and wound up just across from the elevators. That is OK except that they have a loud DING everytime they open and close. Yikes! But, I managed to sleep as it wasn't too busy after 10 and I rise early. Just annoying. And easily avoidable but the person checking us in didn't know where the rooms actually were! Hmm.
6.0 / 10.0
Beautiful building and facilities. Breakfast was very good.
I was in a handicap accessible room with accessible shower. But there was a sliding door to the bathroom and the bathroom opening to get in was too small for my wheelchair. I just barely could get in but the problem was it's so close to the counter on the opposite side that I found it very hard to try to maneuver into the bathroom to use the shower and facility. It is not very handicap accessible or handicap friendly.
10.0 / 10.0
The rooms
Nothing
10.0 / 10.0
It was a pleasant atmosphere, just really beautiful. Free happy hour drinks for hotel guests
That the water pressure was not that great in the shower and the buffet was depleted by 9:30 and no one was replenishing the food prior to you requesting and most of the time nothing was available to replace missing items.
8.0 / 10.0
I absolutely loved my King suite. Everytime I book now I want that room.
I don't feel my anniversary was acknowledged in any way.
10.0 / 10.0
Staff & Management was excellent. Great breakfast! Room was newly remodeled & very clean. Great stay for vball tourney!
10.0 / 10.0
I loveeee breakfast. The facility the staff, rooms, and just location is everything. I've never have issues when I book here.
Everything was good
8.0 / 10.0
These particular Embassy Suites met my expectations fully. There were no issues. Just how I like it.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Embassy Suites by Hilton Louisville East. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Embassy Suites by Hilton Louisville East pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Embassy Suites by Hilton Louisville East?
We found 24 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and non-smoking.
