Hilton Garden Inn Albany-SUNY Area

Property is well maintained but it is very deep inside. It is very quiet with good parking facilities. AC is very good but can be noisy in the night. Tea / coffe machine is available in the rooms. Good space in the rooms and the breakfast area is very spacious. Can easily accommodate 10 families at any time.

Booking.com gave me a 25$ credit for my booking which was not accepted during final checkout. I paid additional money for early check in and check out, but it was conveyed that this aspect must be checked with the morning staff. Breakfast buffet options are very limited for 14$ and they are not included in the package. À la carte breakfast starts at 12$. No water bottles provided in the room and water filling counter is not available in every floor. Toiletries like a dental kit would be a good option, instead was provided with a make up removal kit in the bathroom.

The $15 breakfast is free at many other lesser hotels. Ordering from the menu was not much better, I ordered the Three egg omelette it was good but it must have been made with small eggs, it was served warm. The potatoes were cold, the bacon was good but I had to ask for the toast that I ordered. AND, I had to get my own coffee and buss the table. Not a great value.

Wasn't the above comments enough to give you an idea?

Cleanliness

N/A

The front desk personnel was pleasant and had a beautiful aura

The construction on the highway was heard for most of the night. I stayed in 313