Renovated Townhome with Central AC, Shared Pools & Hot Tubs–Minutes to Beach

Townhouse was super clean, comfy and in a great location. Host was very clear on check in and out.

Great pools. Not busy. Easy beach access. Top bunk mattress was too high for the railing, so children couldn't use top bunk.

We stayed in the unit and were very comfortable. The beds were amazing. Location was perfect. The only issue was that it allows pets which resulted in pet hair throughout the property. Im allergic, so it was my mistake to book a pet friendly rental.

There's no person to talk to personally since it is through Panhandle Getaways. We got there on a Friday about 10 minutes before check in time (4:00 pm). The office told us we could go ahead and go to our unit but once we got there, would need to purchase a parking pass by scanning a QR code and then coming back to the office to retrieve the pass and wristbands in order to access the pool. We did so only to find that the office closed at 4:00 and the lady was GONE. So we basically purchased a parking pass and no one was even there to give us the pass and wristbands until security came on duty an hour later at 5:00. I've never experienced that before when staying at vacation rentals. As far as cleanliness goes...there were prints all over the glass doors which made it noticeable they were not clean. There was a dead roach in the decorative conch that sat on the bedroom dresser and it was obvious that nothing had been dusted for a long time. I swept one day and swept up a pan full of dirt/junk between the fridge and counter...obvious that had never been done before. I got a pan out of the cabinet to use and the lid to the frying pan was splattered with grease and had not been cleaned. I went to use the chargeable vacuum and it was dead. No charger to be found. Pretty sure cleaning crew keeps it there to look like they may use it but according to the cleanliness of the floors, it probably has not been used in a long time. Throw blankets smelled like dogs.