Rosewell Lower Dicker

Tristan looked after us and made our stay the best!

All was fabulous. Beautifully decorated, clean and well maintained.

The location

The apartment, although booked for 3 adults, it was tiny and only suitable for 2. We had to remove tables & stools to unfold the sofa bed and even then it was the full length of the living room meaning it we could not all be in the room at the same time or exit/enter the property!

Great location, neat and tidy, also a very comfortable sleep and adequate amenities. The hosts (off-site) went out of their way to secure us a travel cot for our little one. The fan placed in the cottage, given the temperatures when we visited, was much welcomed.

A tad on the small side for a family of 3 where a cot needs to be added, but moving it around, it's possible to make do. Other than that, it was a perfectly lovely stay.

Location was perfect for our needs whiich was to support my daughter and granddaughter with the care of a relative following a serious operation

The property itself was somewhat smaller than I had anticipated, though it was ultimately adequate for our needs during the stay. However, there was a significant issue that detracted from our overall experience. During our visit, which coincided with two of the hottest days in May ever, the hot water supply for the shower was highly unreliable. Over the course of our three-day stay, there were two separate occasions when we were unable to take a shower at all due to the lack of consistent hot water. Given the temperatures at the time, this was particularly inconvenient and uncomfortable. We reported the issue to the hosts promptly, hoping for a resolution or at least some acknowledgment. Unfortunately, we received no response or evidence of any action being taken during our stay. It was only after we had departed that the matter was acknowledged. While the accommodation met our basic requirements, the lack of responsiveness and failure to address such an essential amenity significantly impacted our experience.r.