Crown Valley Boutique Lifestyle Hotel, Ella

We had an absolutely fantastic stay at this hotel and would definitely recommend it! The rooms are nice, clean, and very well maintained, with cozy beds, a nice shower, and plenty of space for all your amenities. The Wi-Fi worked well throughout our stay. The breakfast was a real highlight, with an amazing choice of breads and fruits, as well as warm dishes cooked à la carte. Dinner was also excellent, with freshly prepared dishes that were both delicious and satisfying. We were the only guests staying at the hotel that night, and the staff — Sandeep, Udari, Shalitha, Himalka, and Nuwan — did an exceptional job taking care of us. Whether at reception, in the kitchen, or providing service, everyone was incredibly helpful, attentive, and friendly. We truly had a wonderful time at the hotel and especially enjoyed the hospitality of these guys. The price-benefit ratio is great, making this hotel excellent value for money.

There are only a couple of minor points to mention: the rooms do not have much of a view, and the air conditioning can be slightly noisy. However, these were small issues compared with the many positive aspects of our stay.

very helpfull staff ,food good,

The access road very steep

C'è da dire che non abbiamo prenotato l'hotel dall'Italia, in quanto avevamo prenotato su booking un altro hotel pessimo, da cui siamo letteralmente scappati e così ci siamo ritrovati qui, con una prenotazione fatta all'ultimo secondo. L'hotel era nuovo, carino e minimal. Lo staff è stato davvero gentilissimo. Al rientro dalle escursioni ci hanno fatto trovare acqua, succo, patatine, cioccolato e frutta senza che noi chiedessimo nulla. Ci hanno fatto scegliere tra le camere che avevano disponibili, quale fosse la nostra preferita. Colazione molto buona. Davvero nulla da dire, staff giovane, gentile e sempre a disposizione del cliente.

We stayed only one night at the 2 deluxe rooms in the first basement. Breakfast was amazing. The staff was extremely helpful and courteous

1. The access to the property was in bad shape. We had hired a big car for our entire trip to SL, it was extremely difficult for the vehicle to reach there. 2. We were charged in local currency while we booked in dollars. The rate used was higher by about 10 LKR to a dollar for that day increasing our cost. Upon complaint the same was reversed and a reasonable rate was used for charging again. 3. There was an annoying sound continuously buzzing at night whether of crickets or some machine, making our sleep uncomfortable. 4. There was some sort of smell coming from the washroom throughout our stay. 5. At around 5:30 in the morning somebody tried to open our door waking us up from deep sleep. Requested the property for CCTVs which has not been made available yet. 6. For such a rich mountainous region, the rooms had no views.