The Black Dolphin Motel

It is well-situated - close to the lake, fish pen, the beach and to the town centre.

Great location, perfect for the night to go to the oyster festival.

Everything was fine

Good value, attractive property with extensive landscaped grounds

Very good mattress and linen. Excellent rain-style shower. Great aircon for heating. Blackout curtain.

No sign of staff all 3 days. Reception office never attended. No service of room during 3 days including no change of towels, bath mat etc. I have never before stayed in a motel which didn’t service the rooms for 3 days. Fridge was in a cupboard where doors didn’t close correctly. Only 3 drawers for clothes. Lightbulb missing in floor standing reading lamp. Bedside “tables” were small stools with space for a glass of water but no room for an alarm clock, phone, book etc. One armchair only plus two strange little canvas stools. A Nespresso machine but exactly 2 capsules for 2 people for 3 days and 4 teabags and no maid service throughout our stay to replenish them. I received an SMS before we arrived giving me the code to unlock a safe box beside the road entryway so I could access an envelope addressed to me containing a key to our unit but at least 3 other couples we talked to did not receive such an SMS and were very frustrated by not being able to find anyone to help. No answer to phone calls. So a lot wrong with this place!