Riad Armonia

Très joli Riad dans la médina. La chambre était spacieuse et la literie très confortable. Petit déjeuner copieux servit sur la terrasse du rooftop. Avant notre arrivé le propriétaire nous a envoyé la localisation sur what app pour nous aider à trouver rapidement Staff serviable qui nous a commandé un taxi lors de notre départ pour un prix très raisonnable à Marrakech et qui nous a accompagné jusqu’au taxi

Chambre au rez de chaussée à côté de l’accueil qui donne l’impression de pas trop avoir d’intimité (alors que le reste des chambres était quasi vide) Odeur de renfermé/moisissure dans la chambre qui persiste malgré qu’il y ai un diffuseur pour palier au problème La wifi ne fonctionne pas dans la chambre du rez de chaussée et pas de réseau non plus, il faut se tenir devant la porte pour avoir du réseau

Le Riad est très calme. Nous avons été extrêmement bien accueillis par Mohammed, qui s est toujours démené pour nous rendre service et faire en sorte que nous nous sections bien. Hannah a pris le relais et a aussi été parfaite. Merci beaucoup.

Rien

Tout c’était parfait, Mohammed est toujours au petit soin et toujours souriant et accueillant. C’est le meilleur.

Rien

La taille des chambres

20 years in Marrakech: my most disappointing experience As a regular visitor to Marrakech for 20 years, I have stayed in many establishments across the Medina. While this Riad offers an extraordinary room size for the city, the comfort is very basic, and the service is absolutely not up to the standard expected for the price. Major points of disappointment: Hygiene and Smells: Upon my arrival, I was greeted by a persistent smell of sewage. This issue is not limited to the bathroom but spreads throughout the entire bedroom, making the atmosphere very unpleasant. This problem has been mentioned by other guests before, yet it remains unaddressed. Failed Welcome and Organization: After giving my name, the person at the desk disappeared for 20 minutes without any explanation. I was then told the owner would arrive within half an hour, but he never showed up. The overall welcome remains very basic and lacks warmth. Laborious Communication:* Although I speak fluent French and English, getting simple answers (taxi, laundry, Wi-Fi) took an excessive amount of time. The staff often didn't seem to know what to answer, making every interaction feel sluggish. Service and Breakfast: Tea is brought to you automatically without asking for your preferences. You have to ask for honey (in a Riad in Marocco yes!) if you don't eat marmalade. I found it quite ungenerous to be asked to pay a €3 supplement for a third cup of coffee (and now a good one). Even though the charge was eventually removed from the final bill after I made a remark about it, being asked for it during breakfast in the first place was poor timing and felt very petty. Basic Comfort and Environment: The Riad is located in a dark, uninviting alley. Despite the large room, the comfort is basic (missing bedside tables for exemple), and the decor lacks "joy" and warmth (no plants or ambient fragrance to mask the odors). Decor minimalism in Marocco is not a challenge at reach of everyone I...