Worcester Retreat by Signature Stays - Pool & Spa - Gym - Modern

Easy access from M5. Great to have access to the leisure club. Good size bedrooms.

Property has 4 good sized bedrooms (to sleep 6) and the layout of the 1st floor is roomy, but the ground floor doesn't match the roominess due to poor property design, only allowing for a 3 seater sofa and small table to seat two or three. Improvements could be made to back garden to really uplift this property.

Accommodation was perfect for what we needed. The property had four modern, clean bedrooms, which made it very comfortable for our stay. The living area was quite small for four people, and the table was also on the smaller side, but we managed fine. Parking for two vehicles was a real bonus. Another highlight was access to the leisure centre, the swimming pool and gym kept us entertained throughout the week. Overall, we would definitely recommend it.

A lovely, comfortable 4 bedroom house that was perfect for our annual catch-up. We loved the swimming pool and steam room/sauna/jacuzzi which were just a short walk away and included in the price.

We would have loved a 4 person dining table. Two of us sat at a 2 person table and two of us sat on the sofa to eat.

Use of the leisure facilities was great. Staff at the leisure centre were very friendly and helpful.

A few hours before arrival i was informed (by Signature Stays) that there had been 'some confusion' and that we were being given an alternative unit to the one I had booked, which I was told was the same. It wasn't, as it had different configuration of beds. We had planned (and needed) to use the sofa bed, which was advertised as a double, sleeping 2. The alternative unit only had a single, click clack style sofa bed, which was too short to sleep a 6 ft person. No bedding was provided for it (and it hadn't been cleaned), meaning a cleaner had to return to provide this. Ended up having to use our own air mattress as an alternative to the sofa bed as it just wasn't useable. Customer service rep stopped responding to my messages and I haven't had replies to any of them following our arrival date. Living room also has high windows with no curtains, making it difficult to sleep in there. Original unit also showed a dining table. In the alternative, there was no table. So did not get what we booked and paid for and my messages regarding this have been ignored.