Casa Bella - Shared Pool and Terrace By Lanzarote Vacation Homes

Very clean and spacious. Close to the beach, bars and restaurants. Welcome pack was much appreciated as we arrived late. Easy to communicate with host who ensured a smooth key collection.

Everything was great. I would have liked 2 keys as my partner likes to go out for walks but due to only one key for door and one key for the gates he was unable to unless we went together as he would not be able to get back in to the complex.

The location was perfect for our stay. A very basic, no thrills apartment with a comfortable large king-sized bed.

There are a few stairs to negotiate to access the apartment. We managed them, OK, but people should be made aware when booking!

The apartment was fine, comfortable and clean.

1. Only 1 set of keys, 2. Our flight came late in the evening. No receptionist to check in with or get information as to where the apartment was located, which was in another building. 3. We never met any staff from the start to finish.

location some basics provided ie water and toilet roll

no reception altho photos give impression there is only one set of keys with communal locked entrance so no good for couples etc when going out at different times hot water in shower last all of 6-8 mins at best then have to wait 20-40 mins for boiler to warm up again terrace covered in pigeon poo and cactus - be careful if youve had a few requested i take out my rubbish to the bins. think after how much i paid for 6 nights this would have been included no electricity for couple hrs upon arrival photos/instructions of key collection really unclear expecting a reply back for all these comments from the hotel as i have logged a complain about something separate booked 6 nights left after 5