Gila House - Adults only

Mooi locatie en fijn personeel. We werden telkens goed geholpen.

Doordat je op een tropisch eiland zit, waren er overal beestjes te vinden. Hier doe je weinig aan, maar was toch een minder prettig gevoel. Het personeel stond wel voor ons klaar om te helpen.

L’emplacement et la gentillesse du personnel. Le petit déjeuner était très bon également

Nous étions dans le bungalow Sacha , le trop de végétation autour du bungalow ne vous permets pas de dormir tranquille. Trop de moustiques et lézards séjournerons avec vous. Le lit était beaucoup trop petit pour nous deux, surtout que nous avions précisé être en voyage de noces aucune attention n’a été faite à ce sujet… nous avons écouté notre séjour à 2nuits au lieu de 3 ce qui était pleinement suffisant.

Nice chilled vibe, helpful staff, cold flannel on arrival.

Noise from workmen next door

The Front of House staff are amazing and very friendly.

​While our stay at Gila House on Gili Air started off with a bright spot thanks to the genuinely friendly staff, the overall experience fell short of expectations due to poor upkeep and unprofessional management. ​Property & Maintenance: The grounds were noticeably neglected. The gardens and walking paths were overgrown with grass, and the plants surrounding the pool were dead, detracting heavily from the island atmosphere. ​Room Safety: Inside the room, we were concerned to find that the in-room safe was not properly secured. Which meant we had to carry out valuables with us at all times. ​Management: Although the frontline staff were warm and welcoming, the management left a lot to be desired. The manager spent most of the time sitting at the bar with his legs propped up on an adjacent stool, offering a very unprofessional impression to guests. ​While the staff's kindness was appreciated, the lack of property maintenance, security issues, and poor management oversight mean we would look elsewhere next time we visit Gili Air.