Hostellerie Du Cheval Blanc

Good experience checking in and out. Very friendly staff. Clean room. Great location. Poor amenities in room.

I doubt there are any bargains in Aosta but this place didn't offer me value for money. Its a good 20 minute walk from the station and seems more of a conference venue than hotel. The room was average and not entirely clean. The lift's chimes were all flat and warped, the noise it emitted was hilarious. The staff were polite but often distracted - there was a real drama at one point with some kind of booking mix up, luckily not mine. Maybe pick Ivrea or one of the valley villages to stay rather that Aosta which is kind of grim.

The initial impression of this hotel was excellent, but small details disappointed.

the hotel is in good shaped and probably have all the attributes for earning a 4-star. But the staff is NOT friendly and sticks to the rules. It seems that their belief is that a high-class hotel need to arrogant.

hotel needs updating attention to details regarding cleanliness, bathroom maintenance.

Tired, emotional, overworked staff, with little enthusiasm for their job

We were on a bike trip Barcelona from Venice and passed through this hotel before crossing the Alps. We chose the hotel because it had a pool and restaurant.

The picture of the hotel makes it look idlllyic. Other than being relatively close to the town, this hotel lacks charm (and Aosta as a region is very charming) and feels like a big chain hotel. The room itself was extremely bland. For a place where skiers would stay, I can't understand why hair dryers aren't upgraded so they can be used with women (or anyone) with long hair - they are extremely dated "vacuum tube" weak hair dryers that can't be used. Our room faced the mountain at a distance...but a horrible looking dilapidated junkyard type building/structure was right in front which completely destroyed the view. We left after 2 days and went to Cogne. Our hotel there was so charming and quaint that it faded the bland and institutional feeling we had here. If I had to choose two towns to stay in, I would pick Cogne and Courmeyeur. The town of Aosta can be visited in a couple of hours. In short, while this hotel provided a bed and a roof, it lacked the charm befitting this region and certainly it is not befitting its 4 star rating. We stayed in a 3 star hotel in Cogne which far exceeded our expectations and was lovely so this isn't about American-centric standards, it is about providing the client with an experience to remember. Finally, of all the breakfasts we had on our 3 week stay in Aosta, Milan and Liguria, this was by far the most sparse. I was actually shocked at how sparse it was. Like I said, I stayed in 3 star places which fared much, much better.

Good comfortable hotel. Rooms are spacious. The restaurant serves excellent food, menu changes every day. Staff are professional and helpful.

Hotel was just ok. Mattress was uncomfortable - should consider replacing - not a very good night's sleep. Only one sheet and was cold at night - consider having either extra sheet or better quality. Bathroom lighting not bright enough - especially for applying makeup etc - not female friendly. Hair dryer old fashion type - hose separated from unit so not possible to use. Consider providing hand held hair dryer. . Parking great.

this is a modern smart clean hotel with warm rooms and comfortable large beds. the inner atrium is attractive. the maid service was excellent with very large fluffy towel bundles fresh each day. as a base for a ski trip to the aosta valley it is very good- a car being essential but unlike other aosta hotels there is more than enough car parking. it takes10-15 mins walk to the augustus gate and old city walls with a fabulous pedestrian centre for shops/ bars[ especially wine]and very good restaurants- these are all decorated and lit up for christmas/ new year. we had two evening mealsin the hotel - the first excellent but service too fast ! the second [ on a busy night] was not in the same class. it needs a head waiter to organise- the wine list was mostly out of stock but the wine offered was good and reasonably priced. the bar is not used much as it is staffed by the hotel receptionist who is usually busy. breakfast was good standard continental with delicious fresh bread and cakes not to forget freshly pressed orange juice. if you are not italian you will need to ask about everything ! [ sparse signs/directions/ menus/information]- ask for carlo- local receptionist with good english or the owners daughter who has friends in nottingham. the small pool/ sauna/gym are clean and warm- very pleasant after ski-ing. for dog haters [ thats me !]- do not fear- the owners dogs are large but soft and sleepy and a great favorite with kids. they do not even bother the kitten!

easy walking distance to town center great breakfast great staff