The Se18 Stylish Family House

Die Gastgeberin ist sehr freundlich. Wir würden wiederkommen.

As soon as you went into the property it was spotlessly clean with a welcoming environment. The host was always in contact and always answered any questions promptly. Host was so helpful nothing was too much for them.

There wasn’t anything not to like everything was perfect.

Pulito ed efficiente. Gli spazi per dormire ben subdivisi. I proprietari molto gentili e disponibili . Vicino ai mezzi pubblici

Nulla

The house is clean, and included everything we needed. The kitchen has plenty of utensils and lots of worktop space. There is a little courtyard garden which was nice visiting in April. The house is pretty quiet, and the beds were very comfy. It was a little hot in the bedrooms overnight even with the windows open.

We were very happy to book this place back in August, ahead of my mother-in-law running the London Marathon. There weren't many properties available, especially with 2 bedrooms, so this seemed like a great option. The host accepted the booking on 13th August. On 3rd November, I then received a message from the property asking me to cancel the reservation. They messaged again on 7th November, asking us again to cancel our booking. Per Booking.com's T&Cs, if a property is unavailable (for any reason), the host must provide alternative accommodation of equal or better quality at the host's cost. Whereas, if the guest cancels, there is no protection. I stated this to the host on 22nd November and did not receive a response. I contacted Booking.com support on 8th March, at which point the host finally responded, confirming the property was available. Being one of the busiest weekends in London, there weren't any alternative places (at affordable prices!), so not knowing whether the host would cancel gave us months of stress and worry.