Dundee Serenity Spa Retreat near Perth





7.1Good
(52 Ratings)
"Location to a bar down the village. And train Station. Friendly chatty staff
The certificate at the door from investors in people should be removed based on this experience."
Verified guestDon't miss out! Price and availability may change
2 guests · 1 bedroom · 1 bath
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Spa, Balcony/Terrace and more
4.5 miles from Discovery Point in Perth, Dundee Serenity Spa Retreat near Perth offers accommodations with access to a fitness room and steam room. Private parking is available on site.
Free WiFi/internet
Free Parking
Non-smoking
Gym
Heating
Wheelchair accessible
Spa
Balcony/Terrace
WiFi/Internet
Shared living spaces
Garden
Laundry services
Sauna
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Ironing facilities
Smoking allowed
Safe
Toilet with grab rails
Housekeeping available
Fire alarm
Fire extinguisher
$$$$
7.1Good
(52 Ratings)
"Location to a bar down the village. And train Station. Friendly chatty staff
The certificate at the door from investors in people should be removed based on this experience."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
2.0 / 10.0
Location was easy to access from main road.
The fact the kitchen and bars were all shut because of a rat infestation that had been going on for a week but they didn't inform.us of before we arrived. They actually said they had informed booking.com so it was thier fault we didnt know.
7.0 / 10.0
Location
Unfortunately they had some sort of an issue and their kitchen and bar were closed so no dinner or breakfast.
1.0 / 10.0
Honestly nothing
The cleanliness was shockingly bad! Filthy in the bar and restaurant area! Floors walls disgusting and the thickness of dust on the skirting, sills and sky box at the tv! I was too scared to even enter the pool area!
Absolutely disgusted in the place overall and disappointing as we travelled 2.5 hrs to go there!!!
Last order at the restaurant 7.30 and bar closes at 10??? Poor service menu poor and my meal was crap! 2 bits of beef in the beef stew costing £18!!! This place should be closed!!!
7.0 / 10.0
Plenty of parking on site and its free.
Rooms are a good size, and clean.
The entrance could be signed a little better, and its more a contractors hotel than a family place
1.0 / 10.0
I didn’t stay but I didn’t like anything about the whole experience
I didn’t like the customer service. I didn’t like the fact I booked a spa hotel and was told I’d have no access to the facilities.
2.0 / 10.0
Not much this time atall ask for a down stairs room for a reason
Everything really was up all night with off chicken was up stair which is not a good thing for me atall that’s why I always ask for room done stairs or assessable room
9.0 / 10.0
Location to a bar down the village. And train Station. Friendly chatty staff
The wait at the bar. One staff member managing the bar alone!! One person running the bar at the festive period should have support. Delivering plates of food to tables going to each table returning with condiments and extras. Whilst also pouring drinks and taking fresh orders. When the beer needs changing the staff disappeared for fifteen to twenty minuets (why did no help arrive?)
The certificate at the door from investors in people should be removed based on this experience.
2.0 / 10.0
Not much this time the pool only food yuck bedrooms yuck didn’t even think it was cleaned
Being upstairs when disabled asked for done stair or accessible room and dosent help no lifts
9.0 / 10.0
Was easy to get to had everythink we needed reception was polite rooms was clean
1.0 / 10.0
Nothing
Rooms smelled of dirty laundry or extremely strong chlorine. Room not cleaned by room service.
8.0 / 10.0
Everything was great would definitely be back
There was nothing to dislike
1.0 / 10.0
Nothing
The spa area was dirty, the room I was allocated was not what I had booked. I asked reception and they said I need to go via booking.com
Booking.com have said I need to go to the hotel.
7.0 / 10.0
Locxation
Paying for parking where should have been direct to the free parking area.
3.0 / 10.0
Not a thing
Carpets in the hallway constitute a trip hazzard, the conservatory was cold and in serious need of restoration. Staff were few and far between and overworked. They avoided eye contact with guests as much as possible. The tables in the conservatory were de-laminating and this caused a risk to health and safety. A part of the shelving fell off as I walked past to get coffee and just missed hitting me. The coffee machine was empty, there was no milk, cups or bowls. They had run out of pastries and croissants. There was no hot food and the bread for toast also ran out. Getting a refund took some time as the poor staff member did not know how to issue a card paid refund. This hotel has potential but is being run by people who clearly have no idea what they’re doing and the staff have not been sufficiently trained, or probably paid for their jobs.
6.0 / 10.0
Having to pay for car parking now. Room condition has decreased drastically
7.0 / 10.0
I booked this hotel last minute for myself and a friend as we were fleeing a horrible place we had booked to stay. This being said, anything would have felt like 5* by comparison however our room was clean and the beds comfortable so nothing to complain about there. We didn't have breakfast at the hotel so can't comment there. I know its cheeky to say but if you have a vehicle go to The Post House in Invergowrie (just a couple of minutes drive) for breakfast as the food was delicious and the staff lovely.
The person who checked us in wasn't friendly. No chit chat or warmth, just a transaction to give us our key. Same at check out. I wouldn't class the pool area as a luxury spa by any stretch but it allowed us to relax and the girl that worked in it was friendly and pleasant.
1.0 / 10.0
Nothing
The room was full of moths and dampness with a box of tissues holding a peace of the wall on , all the surfaces where dirty I would not recommend
5.0 / 10.0
La ubicación, el parking y la cama muy cómoda
No cocina , ningún tipo de servicio de comida. Bebida
1.0 / 10.0
Un sitio de mal gusto y muy desagradable
Todo
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Dundee Serenity Spa Retreat near Perth. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Dundee Serenity Spa Retreat near Perth pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Dundee Serenity Spa Retreat near Perth?
We found 23 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, gym, and heating.
