Condesa Cibel

Our tour guide Aaron was great. He picked us up and taught us all about the history of Mexico City along the way to the canals. He had snacks and water for us, and it was very polite and knowledgeable.

The room was clean, also Eduardo in the front desk was amazing help all the time, the lady I don't remember her name not as helpful as him. Example 1 - We asked for 2 extra towels couple of days and both times she said there were not extra towels, we cannot understand how in a hotel they don't have extra towels to give you, but in the morning when we asked Eduardo, he both time gave us the towels. Example 2 - We don't understand how in a hotel they can't change you dollars for pesos. A taxi brought us to the hotel and charged us USD $8.00 I had a $20 bill and he didn't have change so we asked the lady and she said they can't help us with changing USD to pesos or just smaller USD bills, so I ended up paying the taxi a USD $20 bill for and $8.00 ride. Everytthing else really good, super recommended.

The room was cleaned everyday and bottles of water and coffee provided. The staff are super nice and they don’t care if you have visitors. The bathroom is a bit old looking but it has a great shower with hot water. The room is a bit smaller than the pictures but perfect for two people. Overall a nice stay, it’s a pretty small building with a nice rooftop. The location is great. There was no issues with noise but like any place in Mexico City you will hear some noise.

The AC was leaving and leaving bubbles on the floor our whole stay. The sheets were a bit stained but nothing major.