Magno Collection Casa Palacio Bailén

Perfect location! Private parking is just a 2–3 minute walk away. The beds were extremely comfortable, everything was clean, and it had everything we needed.

I would prefer the windows next to the door to be frosted or covered for privacy, but it wasn't a major issue.

Great location, easy access. Good amenities. Wonderful towels.

Need to enforce after hours use of pool.

The accomodation was very clean, spacious and the beds were very comfortable. The kitchen was well equipped. The location was great, we were close to lots of good breakfast and coffee spots and close enough to walk to the cathedral / alcazar area, it was easily accessible but very secure. The communal areas are very nice, well maintained eg gym, sun terrace and pool. Air con kept us cool.

I think the place could achieve 10/10 if they provided water, and better toiletries, the only other slight downside was the sofa had to be pulled out into a bed to sit on as when its a sofa, the mattress inside kind of pushes out and means the sofa isnt very comfortable.

Quiet, except when not. Well heated. Nice decor. Dish washer and washer / dryer. Luggage storage room.

Complete shambles getting the entry details, thanks to near on useless AI. My name and Booking.Com reservation number didn't match the "three bookings in my name", asking for an apartment number (which isn't shown on the reservation). The "double bed" is actually two singles pushed together. Wifi only really works in the kitchen, mobile data very weak, too (internal courtyard room). The Smart TV is NOT connected to a network, so only Spanish TV. Bathroom sink didn't hold water. Small clothes cupboard and only FOUR coat-hangers. Jacuzzi kept switching itself off, so stone cold three days out of five. Ground floor room noisy at times as other guests come and go, slamming the building entry door, or cleaners moving furniture upstairs. Emergency and kitchen lights came on randomly and stayed on all night. Maintenance requests, again answered by WhatsApp AI, never resolved and the promise of a technician joining the AI chat never materialised. For EUR 313 per night, some bathrobes (for the outdoor jacuzzi), slippers (no rugs, even beside the bed) and enough tea and coffee for the entire stay would be nice. Given the problems, this apartment is overpriced and I will go somewhere else next time.