Oyado RAKU Osaka Daikokucho

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Large room

Curtains lets in a lot of light. Not for people who wants to sleep in on some days.

Struttura molto bella, ottimo accesso e confortevole

Tutto ok

It was a mixed bag. We arrived at our apartment only to find that it hasn’t been cleaned, which wasn’t what we needed after a long travel day (it was 8am, as we’d travelled overnight). We messaged and tried to call the hosts but got no response. We contacted booking.com, who managed to get hold of them and we received a message saying there was a problem with the room and we were in another room, several floors up. We went to the new room, where the power was turned off. We turned in back on and went to bed for a couple of hours. When then wanted a shower before heading out but discovery there was no hot water! We contacted the hosts again and they sent someone around immediately. Unfortunately it couldn’t be fixed, so we got moved to our third and final room! It was all a massive pain. The hosts were quick to respond second time around and were apologetic but didn’t offer us any money back, which I think would have been in order. The apartment was fine, comfy bed and had a good shower.

Having to change rooms twice