Mermaid Space Capsule Hostel Palermo美人鱼时空胶囊旅馆

Nice place. Capsules substitut for bunks. They actually give you more privacy. Kitchen is small and poorly equipped. The rest is fine.

Kelly was super nice and understanding, place is super clean and location is close enough yo everywhere you need to walk. I would highly recommend it to any travelers looking for a cheap place to stay

The hostel is exceptionally clean; hygiene standards are definitely excellent. The rooms are spacious, and the beds are comfortable. Overall, staying in a capsule is an interesting experience, and I was pleased with the quality of the hostel. In fact, I even wanted to stay for two more nights. Since I had booked the first night online, I decided to pay for the next two directly at the property. To my surprise, the owner asked for 5 euros more per night than the online rate. This made me feel uncomfortable, so I simply moved to another hostel. Of course, everyone decides how to run their own business, and for me personally, it wasn't a major issue. However, the hostel isn't very convenient for people with luggage. I asked the owner if I could leave my bags there during the day because I wanted to go to the beach, but she told me I could only leave them until 2:00 PM. That is, of course, the hostel's policy. It wasn't a problem for me, but given my experience with the hospitality at many other hostels, the situation isn't exactly ideal when traveling with luggage.

Kelly was helpful as a host and responded to queries quickly, but I wouldn’t say she was friendly. The hostel is situated in a private residential/mixed use block, so I was stuck outside the building for nearly 10mins as the main doors were locked and I had to contact Kelly and wait for someone to let me in as the buzzer did not work, and once I was let in my booking was not found straight away so Kelly asked if I had booked the hostel by accident which was not the case. The whole hostel was very clean which I appreciated a lot, however there were many issues which outweighed the positive things about my stay. The capsules are interesting and a fun novelty but the fans barely work. I had to keep my door open the whole duration of my stay which completely defeated the object of booking a capsule hotel for privacy. Only at 21:00 was the air conditioning turned on so before then I was dripping in my own sweat and had no way of cooling down. The air conditioning only stopped me from sweating profusely but the air was not cool enough to sleep in one of the top capsules. I only slept for a couple of hours but decided to leave the capsule and sit on the sofa as the airflow was better so it felt cooler. The USB-C charging socket in the capsule did not work so I had to use a plug socket in the lounge area to charge my phone. WiFi was also very slow in the room but worked fine in the communal areas so I had to use my mobile data when in my capsule. The card for the capsule only works for the electric and the fan, and you cannot lock your capsule with the card when you leave it. There is a cupboard with shelves for rucksacks but this means there is nowhere secure to leave personal belongings so I had to risk my belongings being stolen when I left the hostel for dinner. It would be great if there was a key drop for check-out, especially as I decided to leave at 06:30 to escape the heat in the hostel. Overall it was not a pleasant experience and this is still considering value for money. I have stayed in hostels that are a cheaper rate per night, and have had a better overall experience so I hope this hostel can find the necessary improvements.