For Students Only - Stanley Dundee City Centre

Nothing

This is not a hotel or a apartment its student accommodation and should be in bold writing when booking there was no tea or coffee or was there even a tv in our room the hall way was stinking off dirty nappys and rubbish bags that was left there 2 rot for the days the bathroom look as it had piss stains on floor wouldn't say it had been cleaned that day the places had smell off cannabis and was really hot all night and day were it was uncomfortable to sleep and the bed wow one thin asda pillow each and so uncomfortable and to top it off there is dog kennels at the side off these flats or shoebox as I would said that all u hear is dogs barking this had been one worse place I have booked and it wasn't cheep I really don't think this should be on booking.com

The location is excellent for reaching the city centre and is a relatively new facility with a variety of nice options for use, including a concierge service and communal area with shared TV, pool table, fridges, meeting rooms, and good laundry facilities, amongst others. The room is relatively well designed, especially for a modern student accommodation, with a clever layout and nice finish. There were plenty of power points, a nice usable desk and comfortable chair, plus good WiFi facilities that were easy to connect to. The shower room is nice and compact with a good shower.

Some of the communal facilities were not usable such as the pool table as both the cues had been smashed up. The work areas were often a little busy so it was better to work from the room when needed although a change of scenery is nice from time to time. The main issues were in the room itself, the shower room fan is extremely noisy even with the door closed and takes some time to go off, even after using the facilities. This made sleeping tricky and troublesome, especially if one of us got up in the night. Additionally, the window was locked open and despite messaging for help via Booking and talking with the concierge staff on site (who were very nice and helpful - giving us two keys to try) we were unable to fix the problem. During our stay there was a large storm happening for a few days so it made the room quite cold and a lot of wind got in, leaving us chilly and unrested at night. In the end I had to jam the window shut with a makeshift solution but it was not perfect by any means. The room was broadly clean on arrival and the sheets were fresh but the place was quite dusty, particularly the desk, so everything needed a wipe down first before initial use. One day there was refuse left in the corridor for an entire day to the point it eventually stank out most of the building and some of the student tenants were complaining about the lack of refuse facilities to the rear of the property (I expect these will be resolved in time). My primary issue with the support via Booking, which was clunky, slow, and problematic. It took a long time to get responses and they didn't really solve our issues or take much ownership. These issues probably could have been quite easily and quickly resolved but it appeared to be outsourced generic customer service we were dealing with rather than anyone with much knowledge of the site. They quite often referred us to the on-site staff who did their best to help but it felt like we were mostly shrugged off.

Inside of the property was lovely.

Didn't find out where the bins were located until my 5th day, more signage required, also there was dumped rubbish outside the back of the property by the bike rack which was not a good look.

The hotel was fabulous the scenery stunning culture fabulous

The rain and no tv but can't have everything

Location and reception staff

No cleaning even we stayed for a month and they want us to clean the studio before leaving . I asked even for a mob to clean but my request has been declined not by Stanley studio but by the agent which is arranging studio rent in holidays. Very disappointed

Very clean friendly staff and location was good

No iron or tv

Location was good and clean

The rooms were too warm with no air con or way of cooling as windows only open a small amount also fire alarm went off a few times need to sort sensitively out on them and no staff on to tell us what to do so was outside for 45 min at night

Room was clean and the kitchen area was very handy. It was nice to have access to the gym and lounge area.

There were only two pillows on the bed and this was not very comfortable for two people for two night. We had to roll up towels to sleep on. Also, the room was very warm and the window only open see a few centimetres which was unfortunate. It was also difficult to do hair and make and I had to get ready at the desk area with a handheld mirror as the mirror was further away.

Clean, new, safe

It was very warm in the room and on the second night I eventually had to shut the window at 2am because one of the dogs in the kennels next door whined continuously.

The location is perfect as it is quite close to the city center. The room was clean and quiet. Free Internet.

Very clean, good facilities and easy to access. Very good and worth the price.

- I would have preferred to have overnight security as it is a relatively large property (but two tiered entrance was good). - The instructions I were sent were a little convoluted, they could be shortened.

Good clean, facilities

The staff member was rude and the lock box was broken took over an hour to enter. Room was far too hot. Dog kennel next door barking throughout our stay

It was great value for money, no doubting that. It does need to be made much clearer that it is very basic in the room and you need to bring things like hair dryers, irons, tea, coffee etc. There are lots of great things in the communal areas...you just need to get used to a stay like that.

There was no toilet paper, we had to go out any buy it. That's the problem with no staff on site.

Lovely, comfy, clean and modern studios Great location Comfy and well sized bed

The property itself was lovely and had a pleasant stay but also have some feedback for the company running these facilities. On check in we were instructed that our keys would be available in a combination box outside the property, however upon arrival it was not there so someone had to be called. This also looked like it happened to a handful of other visitors. There was 2 people stated on the booking but we were only given one key card. A second would have been nice. We got given only one medium sized towel each. No towel to put down on the floor when we showered and no hand towels either. For the shower we got given 2 shampoos and conditioner but no shower gel. Overall a positive stay but a little more organisation/attention to detail would have really elevated our stay here.

Neatness

Crowded, fire alarms going off every evening so annoying I had to evacuate 2x within my 2 days stay.

There was no electricity in the flat when we arrived as there was an issue with our key cards. Someone had to come out and fix it. Then my shower leaked all over the kitchen floor in the evening. I had to wait a day to get it fixed and I wasn't able to use the shower in the bathroom in the morning before work. I had to move rooms in between my stay.

Everything was so clean handy for Everything the bed was super comfie you sank into the bed

No tv

Excellent clean and comfortable centrally located accommodation. Quiet and within walking distance to shops, tourist attractions and the Train station. Easy check in with lock box.Would recommend and would happily stay again.Good value. Bring a tea towel

The convoluted process of booking and the necessity to give passport details. No staff on sight all check in check out done remotely,this worked well though. My key wouldn't let me access the roof terrace :(

The studio was spotlessly clean, and was equipped with a mini kitchen. The facilities included a large public area which included a range of books and games, and was a quiet and relaxing area. There is even a roof terrace for sitting out on the Dundee sunshine. There was no noise at all associated with other guests.

The checking in process was confusing. The instructions direct you to a lock box and advise that a code for this will be sent to me. Also they advised that: “The main reception area for the building is NOT associated with us, so they will be unable to assist with any queries or problems.” which I took to mean that reception could not help with checking in. However, I did not receive any code, and the reception desk was very helpful and checked me in without any problems. Also they were more than happy to assist with any queries, so I don’t know why I was advised otherwise and I thought that was strange. My room was next to the dog kennels, but to be fair there wasn’t very much barking, and never at night. It would be fairly expensive to stay for longer periods, but then very good value compared to a budget hotel (and much better in my opinion)

Situat prop del centre, còmode i pràctic ja que tens una petita nevera i uns fogons per no haver de fer tots els àpats fora. Hi ha sabó i tovalloles incloses per la dutxa.

Hi ha fregalls i sabó de rentar plats, però no draps. La calefacció no és ideal, funciona però cal anar-la engegant (semblava que anés amb un temporitzador) i és un radiador petit per la mida de l'habitació.

Falsche Zimmerkarte hinterlegt, Rezeption nur eine Nummer hinterlegt, wenn man dort anruft wird einem nicht geholfen nur an Booking verwiesen. Durch Zufall von anderem Gast eine Nummer erhalten wo einem dann geholfen wurde (Problem dürfte wohl öfter vorkommen). Abend dadurch erledigt gewesen - sehr ärgerlich, da Fehler vom Anbieter passiert sein muss mit falscher Zimmernummer. Fehler können passieren aber wie man damit umgeht ist eine andere Sache und das war ein Witz, schließlich haben wir nicht wenig Geld bezahlt.

Las instituciones magnificas.

Me gustó todo.

Die Ausstattung und dass es relativ neu war.

Das es keine Klimaanlage hat

Um lugar tranquilo, seguro, silencioso, cozinha completa, próximo ao centro e bom Wi-Fi.

Muito bom, nada a reclamar.