Escape Caribeño

Jungle setting, security, excellent location, a/c, pool

Nothing

Staff were very attentive and friendly. Grounds were lovely. Not right in the middle of the busy nightlife, but still with cafes and restaurants right outside the front gate.

Had some trouble with the toilet, even after staff fixed it. Zero personnel on staff at night, with instructions instead to send a message through WhatsApp if any issues (meant we had to do our own toilet fix one night).

The location of this resort was excellent and the staff were very responsive and friendly. The breakfast was a buffet style and the food was fresh and delicious. One aspect of the resort that we especially enjoyed was hearing the surf during the night, as we were in a cabana on the beach side of the main road.

The resort management could provide better soap in the bathrooms.

Room was incredibly outdated. I checked in and ended up choosing to head back to San Jose on the late bus. The hotel clearly had some charm at some point but it had long since seen better days. The beds were clean but mattresses and pillows were ancient. The blinds did not work well and no way to keep tons of light from flooding in. Air con did not work. Bathroom had been superficially wiped clean and badly needed a deep clean.

All amenities and decor need a refresh, and room and bathroom need a deep clean.