beatiful place for relax in isla mujeres, marysol apartment 3

Overall we had a lovely stay. Gorgeous view of the ocean from the balcony, & pretty quiet (though you will hear music from the clubs next door). The strip of beach just outside the front door is a real treat, and the pool area is lovely. Host & maintenance were very responsive when we had trouble getting the air conditioning to work, & also when more bathroom supplies were needed.There are a few areas that could use improvement, like deferred repairs that are a little disconcerting (light fixtures dangling from the ceiling). And while cleanliness was not bad overall, there were crumbs on the toaster & shmutz in the kitchen drawers.The biggest issue, though, was communication around check-in. The confirmation email from Vrbo had an address that was completely incorrect, and sent us to an amusement park about a mile away from the actual property. I had messaged the host before leaving to inquire about the check-in process, as I had not received any instruction. His reply to me was to just show up, and that staff would be there. With no Wi-Fi service, I was unable to message the landlord to clarify location when we realized the address was wrong (he had not provided a direct phone number.) Eventually we showed some random people the listing photo & after a few tries, we were directed to the correct place. On arrival we found the property completely deserted. We wandered and called for help for about 20 minutes before staff showed up and we finally got checked in.

First of all we love this property. The location away from the busy north is amazing. Private beach... awesome. Room was cold and clean. Some things i think that others staying there that we talked to didn't seem to realize. These are apartments not necessarily a hotel. You need fresh towels you got to ask. Run out of toilet paper go down to chedrui and get some. Yes there is maid service IF YOU ASK..... otherwise they assume you're good. Think of this more as staying in your own place and not a hotel and you'll be fine. Next thing. The noise from neighboring bars can be heard in the rooms. This is not mar y sols fault nor can they do anything about it obviously. I feel like if you stayed in the north end anywhere it works be 10 times worse. I have ringing in my ears so always travel with a "noise machine". This took away a lot of the noise and our family was able to sleep just fine. Pool was a nice new touch since last time we were here too. All in all this is a great place and even more so for the price. We definitely will continue to stay here when we come to the island.

We love this little hidden gem, rooms aren't fancy but they are clean and the AC is cold. Only suggestion would be please provide daily towels

We stayed at Mar y all for 10 days with our children. Great no frills accommodations on Isla. Hot water, bus stop, and cooking facilities. All we needed. Loud music for sure but wasn’t a bother. Bonus was amazing amount of birds, butterflies and geckos!