Apartment in Rotterdam

WORKING WELL: Eddy was a fast responsive communicator who helped resolve issues that arose. The apartment appeared freshly painted, felt open, was very clean and had lovely light. Although beside a busy street, the bedroom was very quiet, and noise was minimal throughout. The kitchen was well equipped and had many brand new items. The TV appeared new (we did not use it.) WIFI was reliable. The washing machine was easy to use and one floor up. The location was ideal for the rail station and major sites—about 10 minutes to the station, 30 or so to walk anywhere. It is also a less tourist filled area. There were lots of restaurant and grocery store options. NEEDS IMPROVEMENT: The automatic lighting in the stairs was a bit iffy and dim on our floor. The gas heating for water stopped 4 times in 1 week—Eddy gave instructions on how to fix it that worked, but a problem. The welcome gift of water was missing, as was dish detergent and there was not enough toilet paper—all fixed immediately after asking. There were no toiletries and no hair dryer, important for some but not others. On the last day, we found the lockbox was being used for 2 apartments, so just kept our keys with us as it did not feel secure. Instructions for checkout came after we left. Given Eddy’s responsiveness, I expect most of these issues will be fixed. There are 40 steep stairs to the place, so not suggested if you have any mobility issues or large luggage.

We had a nice time in the apartment which was clean and with a good location but their were a some important stuff missing. - No pillows or flat sheet for the sofabed - very thin covers and no heater so we spent some very cold nights - No handsoap or dishwashing liquide - No coffee maker - The curtains are verylight so the apartment gets really clear in the early morning - At some point the water heater stoped working so we didn't have hot water for our showers, the owner never answered neither came to fix the problem. We are luck we were handy and were able afeter a few hours to repair it ourselves but event after that still no answer from the owner. The apartment itself is.nice but the service is minimum

Great neighborhood close to everything (shops and restaurants) in the middle of Rotterdam centrum. We loved the modern feel of the apartment. Will be back soon.

Overall very positive, only thing that was not great was an old carpet that needs to be replaced or removed, otherwise an easy stay. Neighborhood is a bit quirky but owner was very helpful and everything is close by.

The property was absolutely lovely and in a great location near the train station, Erasmus MC and city Centre. Eddy was incredibly communicative and receptive to our questions, which made our stay that much better. Thank you, Eddy, for such a wonderful experience!

All in apartment good

Clean and tidy apartment. , great communication with Eddy. Brilliant location. Will definitely. be back