Luxury chalet apartment with ski-in/ski-out pool

We stayed for a week as a family.Good: Th unit was warm inside, the bedding was cleaned comfortable, check in process was smooth and we had good instruction/information sent to us about the property.Not good/not as expected: The description of the property was not accurate. The third bedroom is a small inside room with no windows and no closet, 3 bathrooms but only 2 toilets. You can ski in to the garage if you are an advanced skier, to ski out you have to walk for about 100 meters on an icy road to the slope (with a relatively challenging entry) or take a bus. It is not a luxury unit in any way. No bathrobes/slippers, no toiletries (only shower gel was provided, which we were told should be used as a shampoo, no hand soap and no conditioner). You are given a limited number of toilet paper rolls (2 per toilet) then you have to buy. No tea, coffee or salt was in the unit. No washer dryer in the unit or in the building. It was a big inconvenience. The kitchen had very basic sets, with dull knifes and mismatched flatware. Dirty oven and peeling cabinet covers. The whole unit is in need of deep clean and refreshments: dirty walls and entryways, mold in shower corners etc. I think maybe europeans and US travelers have different expectations and we were kind of disappointed. For the price we paid it didn't worth it at all.