Charming 4-bedroom house with WiFi and AC in lovely Alajuela

The rooms were clean, the location was convenient, and we felt safe throughout our stay. Communication with the host was very good and responsive.On the first night, I found a cockroach in the bathroom and reported it to the host. They sent bug spray the next day, and after spraying the house, we did not see any more bugs inside.One of the bathrooms did not have racks or shelves for toiletries, so bottles had to be placed on the floor. Because of this, my father accidentally broke a ceramic soap bottle. I reported it to the host, and they kindly sent a stainless steel soap bottle the next day and did not ask us to pay for the broken one.The only downside is that the house is close to the road, so it can be quite noisy due to cars and motorcycles. If you are sensitive to noise, you may want to bring earplugs for sleeping.Overall, we enjoyed our stay and appreciated the host’s quick responses and help.

The house was very nice and clean with expected amenities. There was some confusion with the check-in. I never received the email that I was told should have included check-in instructions and they weren't available in the app or introductory message from the host so I had to ask to have them messaged. We couldn't find a people entrance in the fence and it took us a long time to realize the gate was controlled by a web link that required cellular service to open. Once we got in, we had to deal with separate unlabeled keys for each door (even to lock from the inside) and we would have preferred a less complicated setup.