Zena Tower by Wonderful Italy

Sobretot la ubicació

Faltava una clau de l’apartament però al final ens ho van solucionar, el que no van solucionar va ser el wifi que no va funcionar cap dia de l’estada encara que vam avisar que no funcionava i van dir que ho arreglarien.

la posizione, la pulizia,la disposizione degli ambienti, l'attrezzattura che disponeva, la disponibilita' del personale, l'attenzione al cliente

mancava il sale nella lavastoglie, i prodotti per lavare sia i piatti che per la lavatrice, una macchina con capsule per il caffe, un bollitore, una tostiera

The location was great for all we wanted to do.

We did not have WIFI the entire time we were there, and it was difficult trying to get someone to help us with this issue. The "bed" was a pull out couch and it dipped in the middle- not very comfortable. The toilet seat was broken. We were awakened with some kind of constant banging in the building early in the morning one of the mornings of our stay. It would have been nice to have had at least a couple of extra pillows to make up for such an uncomfortable bed. There was a sewer smell in the bathroom when we arrived.