BRIO Solviera Apartment

The owner and staff were super nice. The beds were so comfy I felt like dissolving into them.

Very nice neighborhood but a lot of construction around

Great, spacious apartment. Good location, glad it was quieter than the main street next to the beach. There was construction behind the building so there will be morning/daytime noise which is typical of vietnam. There's 2 coffee spots across the street which are good (sens and espace). Easy to access the apartment, quality and cleanliness was great. AC and hot water worked well, wifi is super fast. Few things that could be improved was providing more cups for guests and trash bags, and improving the sitting chairs could help as they are just regular wooden chairs. Good for the quick use of sitting but not very comfortable to sit for long periods. Otherwise its a perfect place with great value if you need a clean place to rest with AC, comfy beds and pillows, and well maintained bathrooms. Rooms look just like the photos.

Great apartment in a modern and quite area of Da Nang. I really loved how comfy and modern the place was, along with the kindness of the staff and the location -close to the beach and to many cute cafes-.

To start with the positives: the apartment is exactly as shown in the pictures – a well-designed and overall lovely room, which is precisely why I booked it. I also chose it because the listing mentioned “soundproof walls,” which suggested a quiet environment. Since I do a lot of home-office work, this is essential to me. Unfortunately, this is where the problems began.

Every morning, I was woken up at 7:30 a.m. by extremely loud construction work taking place literally on the other side of the wall. The building under construction was directly connected to the hotel building, so naturally every hammer strike and wall drill was transferred through the walls at full force. This continued daily until around 5 p.m. While construction work is not uncommon in Vietnam, I believe the very least guests should expect is to be informed about it beforehand so they can decide accordingly whether they still want to book. The hotel stated, quote: “This is also an unexpected situation for us” – which is simply not true. I checked past reviews on Booking.com and found at least two guests mentioning the construction noise, one of them dating back to April 7th (my booking was a month later). So the hotel was clearly aware of the issue but chose not to inform guests about it. It took three days to relocate me to a quieter building, and those three days were essentially lost, with no compensation offered. The new apartment was apparently “much more expensive,” but once again, I checked the prices and it was often being offered at a lower rate. On top of that, it had a very different design, lacked the warmth and charm of the original apartment, and felt like a clear downgrade overall. However, I had little choice, as the construction noise in the original apartment was simply unbearable. While I certainly appreciate the effort that went into organizing a new apartment, as well as the friendliness and communication of the staff throughout the stay, this entire situation could easily have been avoided through transparency from the beginning. That lack of honesty is ultimately what I cannot approve of. The original apartment truly has top-tier potential, and without this issue it would easily have been a 5-star stay.