Wang Yun Residence Boutique Homestay

We had an absolutely incredible stay at this very charming boutique hotel. The room was very spacious, modern, and comfortable, as well as it being very affordable. Fei fei, our hotel manager and daytime planner, was equally incredible in her suggestions and for the way she planned our days and evenings exploring the national park and attractions in the city of Zhangjiajie. When we come back, it will only be to this hotel - our stay was that memorable and perfect. Could not recommend enough.

The property is centrally located very close to the East Entrance of the park. It is clean and homey with cats and dogs. The thing that stood out for us was the lovely, helpful staff, especially the delightful Vivi who looked after us like we were family. Nothing was too much trouble, she arranged everything we wanted, bought our tickets, booked any events we wanted to attend, even ordered takeout food and a massage in our rooms. We didn’t need to waste time with the sticky details. We just enjoyed the visits to Tianmenshan park and the Avatar park. She even magically found tickets when everything was sold out on line during a national holiday no one told us about! We love you Vivi!!

We loved our stay here in November. Vivi and the rest of the staff went above and beyond to make us feel welcome and supported. I unfortunately came down with food poisoning (from an outside restaurant) and Vivi was so sweet and brought me ginger tea and fruit to help! They walked us through the best routes for the national park and gave us great tips and advice. When I was bed ridden they gave my sister guidance on a show to see in the evening that turned out to be around the corner and was an amazing mixture of theatre, death-defying stunts, singing, fire eating... Definitely encourage anyone to go see it if you are in the area! This is a hidden treasure for sure and would recommend to anyone.

It was by far the best customer service by the hotel staff in our trip to China. They care about you, great breakfast, and super close to the east gate of the National Park.