Sunset in the Glades

I loved everything about this property, it was clean, welcoming and felt safe.

There wasn't anything to not like. There are a few things I want to point out that I seen and don't want to be blamed for there's a stain on the stool in the living room and the TV is crooked in the master bedroom. None of this affected my stay though I loved it.

The location was great. The roads to get there are very curvy and some dropoffs. It was extremely clean and the hot tub was well maintained. We enjoyed the outdoor seating, grill, and fire pit.

There are no dressers. Many of the windows cannot be covered, which lets in a lot of light early in the morning. The master suite mattress was sloping downward at the head and gave us a headache in the morning. We lifted it and found there were a bunch of broken slats and they were slid down. We slid them back up and shoved pillows between the mattress and headboard and it fixed the issue. There are many loose stairs in the home and some of the banisters are wobbly. I reported it at check in and the issue was never addressed by the property management group. There were also a lot of large black ants crawling all over the kitchen, dining, and living room floors, and counters. We even found one in my daughter’s bed. We reported it and was told it would be elevated to their team, and never got another response. The A/C quit working out last 2 nights. We reported it the first night and they said to leave it off (maybe the system froze). We left it off all night and it worked in the morning so we told them not to have a technician come out. However, the next night it stopped working again.

It’s in a good location. Not too far from Gatlinburg. Good driving distance. Easy to access. It was a very nice house. Clean and updated. Had lots of good amenities. The owner kept in contact and sent lots of helpful messages.

The bed was uncomfortable. The one I was in was just hard and the back sunk down at the headboard and ate the pillows. I also didn’t see any cleaning supplies like a spray cleaner to wipe the counters during our stay. And I also didn’t see much extra bedding. We found one extra pillow and one extra blanket. But there’s multiple pull out couches and air mattresses but nothing to make them with.

The cabin was large enough for 6 adults and 6 children. The downstairs game room was a hit.

I didn't like being required to do the dishes, gather the bedding and bath towels and place in the laundry room, and take out the trash or pay additional fees. I would think that would be included in the rental. Also, early check in was available FOR A HOURLY FEE, and a crib was available FOR AN ADDITIONAL FEE. The last resort we stayed at in Seiverville, all of these were complimentary.