Alaya Stays Evara Serene 4 BHK Hill Retreat with Balcony, Fireplace & Scenic Views

The property was maintained in line with the details shared at the time of booking. The caretaker extended their best possible support throughout the stay, and the food provided was of excellent quality and taste. Additionally, the view from the balcony was exceptional, offering a highly scenic and pleasant experience.

Overall, our stay could have been managed better with clearer communication and transparency on amenities. 1. Kitchen Access At the time of booking, the property information mentioned that kitchen facilities were available. However, during our stay, full kitchen access was not provided and we were dependent on food prepared by the caretaker. We were traveling with elderly parents and children, so access to basic facilities was important for us. After requesting, limited access was allowed only for making tea, which we appreciated. However, we were surprised to find that we were charged for this as well, even though we used our own raw materials. Clearer communication on usage and charges would have helped avoid this discomfort. 2. Bonfire Arrangement Bonfire was mentioned in the booking details, so we expected it to be included. During the stay, we were informed that it would be available only at an additional cost of INR 2,500. If there are extra charges involved, it would be better to clearly specify them upfront at the time of booking to avoid misunderstandings. 3. Parking Space Parking space at the property is quite limited. Maneuvering the car in and out was challenging and required extra effort. Guests traveling with their own vehicles should be informed about this in advance. Overall, the stay experience did not fully match the expectations set by the booking description. With better transparency about amenities and charges, and some improvements in guest convenience, the experience could be significantly improved.