Juniper Berry Apartments





7.2Good
(122 Ratings)
"General feedback:
Bed super comfy
Shower good
Great heating
Great location for town/parking/quiet street
Easy access
Move microwave oven to be next to the hob so room for dirty plates next to sink.
Ve..."
Verified guestDon't miss out! Price and availability may change
2 guests · 2 bedrooms · 1 bath
Well priced for this locationPriced under area average
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Enhanced cleaningExtra health and hygiene measures to ensure your safety
Juniper Berry Apartments offers accommodations within 600 yards of the center of Southampton, with free Wifi and a kitchen with an oven, a microwave, and a toaster. The property is around 5.
Free WiFi/internet
Free Parking
Non-smoking
Heating
WiFi/Internet
Family friendly
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.2Good
(122 Ratings)
"General feedback:
Bed super comfy
Shower good
Great heating
Great location for town/parking/quiet street
Easy access
Move microwave oven to be next to the hob so room for dirty plates next to sink.
Ve..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
7.0 / 10.0
We were pleased to receive an email confirming our booking of a Juniper Berry 2 bedroom apartment overlooking city centre, so was looking forward to being updated ref access to apartment. Sadly we were let down on the day of arrival as no information was received and despite me phoning and messaging the host we had no response. Due to this we contacted booking.com customer service who advised they would email host but if no response within 45minutes the booking would be cancelled which would have left the three of having to find somewhere at short notice. Fortunately within 20minutes of speaking to customer services we received an email from host with instruction of door code etc... Initially we were disappointed on arrival as instead of the 2 bedroom apartment we had booked and paid for on the ground floor we had been allocated 2 separate rooms on the second floor of the building with no lift and a windy staircase. Luckily for us we could manage these but would not have been suitable otherwise. On a more positive note each room did have shower/toilet. Both rooms were very clean with towels, shower gel, kettle, tea, coffee & milk provided. It is set in an ideal location near shops and restaurants. We all agreed we would use Juniper Berry again as the booking error did get rectified at the last minute and still gave us somewhere to stay that was clean and comfortable in a great location we just hope communication from the host improves.
4.0 / 10.0
Location and ease of access
The property had a broken arm chair, sofa bed was stained and poor quality. Could benefit from a curtain across the main door in 1 bedroom apartment. Studio could have a large bed because small double. Lack of tv was also missing.
10.0 / 10.0
General feedback:
Bed super comfy
Shower good
Great heating
Great location for town/parking/quiet street
Easy access
Private feedback for apartment:
Move microwave oven to be next to the hob so room for dirty plates next to sink.
Very strong smelling fabric softener/washing powder was too much.
Tea towel
Washing up bowl
Dishcloth
Corkscrew
More glasses
Coffee percolator/instant coffee
Suggestion to have bed under windows so side table and plugs are next to head
Instructions for heaters would be useful
Also of note, one sofa has front coming off the base
7.0 / 10.0
Very central yet quiet location
One wine glass and three forks for four guests. A broken sofa. No soap in bathroom. Parking sign warning of £100 fine. Could never get through to the host for clarification and no response to my messages.
7.0 / 10.0
The place was clean and tidy , heaters were in a good condition.
Clean bedding and towels on the bed.
No Iron
No cleaning products or clothes
Poor WiFi connection
No drinking glasses
No welcome toiletries
8.0 / 10.0
Location just off the main street was a perfect location, but also quiet.
No TV? Not the cleanest.
8.0 / 10.0
We had everything we needed. The heaters heated up the place quickly.
Lack of decoration. Plain white walls were a bit boring.
1.0 / 10.0
Nothing
They cancelled the booking just before we were arriving in Southampton! We had to find somewhere else to stay which cost a lot more as booked on the day. Thankfully booking.com were great and refunded the price difference.
9.0 / 10.0
Very nice and clean. Perfect localisation
It would be nice to have some toiletries in the bathroom. 😊
10.0 / 10.0
Easy to find and great location close to Southampton town centre
Tricky to find available parking
7.0 / 10.0
The amenities are really good , no TV though, kitchen , bathroom and room was clean though I was welcomed by a spider and I believe the sheets should be changed , they look old. Overall I give it a 7/10
Not too bad but I really hated that I couldn’t get through to the staffs and ended up on the wrong building and also had to pay over 26£ for parking
6.0 / 10.0
Locatie is perfect
Furniture was soooooo old and broken
Bed was terrible
Couch to sleep on was dirty and very uncomfortable
10.0 / 10.0
Clean tidy spacious and comfortable
Nothing it was lovely
1.0 / 10.0
Worst place I’ve ever been. conditions were awful. Bugs all over the room. Kitchen was disgustingly dirty.
When I then called the owner they ignored my messages and calls.
6.0 / 10.0
Center of the city, good connectivity. Parking instructions were provided in advance which was helpful. Appreciate it!
Toilet roll and basic toiletries would have added more value to the place. We reached by 11 pm at night and were surprised to see no toilet papers at the restroom.
6.0 / 10.0
Location was amazing. Right next to West Quay and only 15 mins from train station.
When I booked we had 1 x One Bed Deluxe Apartment and 1 x 2 bed apartment with city view however instead we had 2 x 1 bed and 1 x Studio which meant one of our party had to stay on their own. This wasn’t communicated until I received the email confirming the door codes. The floors left our feet fairly black so didn’t feel like these had been cleaned and we found half a pot of opened sour cream in our fridge. A few little things that could have been better and don’t feel we got what we paid for in terms of the space.
5.0 / 10.0
Great location, lovely building, affordable parking out the front if it's available.
The lack of windows makes the flat particularly hot on summer days and no fans or air con fitted. We left feeling like the above flats were being used as emergency accommodation with the smoking during the day and arguments we heard until 2am. Sofa bed practical but basic and not comfortable.
1.0 / 10.0
Location
Dirty, full of ants and flies, smelt musty, blood on walls, no tv, internet was awful and didn’t work. List goes on.
3.0 / 10.0
I have to say the location is great. If you are going to stay only one night or if you are coming home only for sleep and don't care about the sunlight in the morning, then this flat might be okay :)
First of all, there was no soap in the bathroom. I messaged them the first night and asked them to bring the soap on the second day, however, I didn't get any answers from the customer service. I don't think guests should bring their own soap :)
There was no shampoo in the property. Luckily I had my shampoo.
The wifi was very poor and not stable. I struggled to use it. I messaged them about it and no one answered my help request.
I came home from work the second evening, and the passcode to get in the flat was not valid, I didn't get in the flat first. Then I messaged the property customer service and they reset the passcode and I could get in.
There was no clear instruction how to use the shower. It was really hard to understand how to use the shower by myself.
I messaged the customer service, they said, 'please pull down the strap - right hand side by the door in the bathroom. Should works :)'. I don't think someone has to ask this question. Should have a clear instruction. No one can explore on their own that the strap is to activate it :) Some people use the strap to turn the light on in the bathroom.
The flat smelled like a construction.
This message is to the guests. There is no window in the bedroom. If you like to see sunshine in the morning, you shouldn't stay in this flat. Because existing windows in the flat don't help with the sunlight.
8.0 / 10.0
The location was fantastic a minutes walk from the West Quay shopping centre and restaurants. Located in a beautiful Tudor building in the castle wall area of the old town.
The property was super clean. We just could’ve done with a tea towel. And towels for the guest that was on the sofa bed.
A television would have been good also.
4.0 / 10.0
Lovely building in great location.
Once door codes were supplied, easy access to property.
Host advised door code info would be sent around 9am, needed to contact them after 10.30 as still hadn't heard anything.
Booked property for 2 adults, only 1 set of towels provided. Messaged host to request second set, but no response. Very uncomfortable thin mattress on sofa bed. No non slip feature in bath/shower. Very little crockery in kitchen, only 1 bowl, which was insufficient for self catering apartment. No tea towel.
4.0 / 10.0
Location
Not what was advertised and paid for. We were told it had 2 double beds and a sofa bed. What was actually in the flat was 1 double bed, one single bed and a sofa bed.
We were only given 2 towels for 5 people.
All the towels and bedding for sofa bed were very damp.
1 mirror in entire flat (not ideal when 5 people are trying to get ready)
Bin was broken.
No hooks to hang clothes up.
When we phoned for more towels, we were told they would drop more to us but didn’t.
8.0 / 10.0
Excellent location for graduation ceremony just 10 min walk from the apartment in Southampton town centre
parking just enough for 1 or 2 cars managed to get neighbour to accommodate fitting an extra space but not easy. There is no TV in the apartment, no big deal but might to some
8.0 / 10.0
Nice location, spacious living space, and very clean. Prompt and helpful communication from host when we couldn’t get into the property.
Stuffy and very warm, especially in the bedrooms which are small. Note that double bed is a small double. Nowhere to set things down in the bathroom.
10.0 / 10.0
Fresh clean quiet modern comfy
Would have loved more time
8.0 / 10.0
The location was excellent and the accommodation was spacious and clean, light and airy.
The lack of cutlery caused a bit of a problem. For example there was only one fork in the cutlery drawer. It would have been handy to have a tea towel. Also, when using the shower the bottom of the bath was very slippery so a bath mat may help to ensure minimal risk of accident.
6.0 / 10.0
Location was amazing for walking to town.
The shower was not great and there was very little air flow in our unit. The bedroom needs a fan for circulation. We tried to send messages but staff was difficult to get ahold of. Accommodating in the end but more clear communication would have made things better. Hand soap and toilet paper were barely enough for three. There was an old bed sheet left in the pull out sofa from previous guests and the pull out was pretty uncomfortable.
8.0 / 10.0
Property was easy to find and close to town. Very convenient and clean.
No TV and there seemed to have been flies in the apartment, nothing concerning just an observation.
10.0 / 10.0
Space fresh comfy clean warm
Parking
9.0 / 10.0
Location
8.0 / 10.0
Great location, spotlessly clean. Very comfortable.
Historic house but freshly renovated and modern inside
Wi-Fi was slow. No TV provided
9.0 / 10.0
Very neat, clean and spacious
The water in the shower was impossible to use, boiling water coming out and then suddenly ice cold
9.0 / 10.0
Location and easy to use and get into
Toilet roll ( no extras and ran out as only a tiny bit left ) and a moldy container of Chinese food under the kitchen in a cupboard .
7.0 / 10.0
I loved the location!!!! And it was very clean and cute , the towels were nice
There was no coffee only 1 fork , no hair dryer etc , beds were small and you could feel the springs inside the mattresses
9.0 / 10.0
Close to centre, very comfortable, communication.
All good.
1.0 / 10.0
The night before my arrival they sent me a sms to inform me that my reservation was cancelled due to overbooking, three weeks after my reservation!
1.0 / 10.0
Nur die zentrale Lage und die Sauberkeit der Zimmer, allerdings der verdreckte Hoteleingang mit lauter Zigarettenkippen auf dem Boden und den Mülltonnen durch einen Hinterhof war abschreckend.
- Der Hackingversuch auf meine Kreditkarte ein paar Wochen vor der Anreise. Ich musste danach die CC sperren und eine Neue beantragen.
- Die alternativlose Kündigung der gebuchten ebenerdigen 2-Zimmer (2 Betten) Ferienwohnung einen Tag vor der Anreise mit dem Angebot einer vergleichbaren Ersatzunterkunft im 1.Stock incl. dem Angebot unsere 6 schweren Koffer in den ersten Stock zu transportieren. Alles stellte sich als gelogen heraus, es war Niemand da um zu helfen, das Zimmer was Mini-Klein und am entferntesten in ganzen Gebäude gelegen, hatte nur ein knarzendes altes Doppelbett und war baulich beschädigt ( Badezimmertüre ging nicht zuzumachen, Heizung drohte von der Wand zu fallen).
- Die Verlogenheit des Managements des Hotels: keine der Zusagen stimmte, alle Schuld wurde mehrmals auf Booking.com geschoben, das Verhalten der Managerin Barbara die anfing jegliche Verantwortung von sich zu weisen um sich mit mir als Kunde zu streiten.
- Die Weigerung die im Voraus gezahlte Summe aufgrund der nicht erbrachten Leistung zu reduzieren.
3.0 / 10.0
La posizione
Camere sporche, con biancheria e salviette sporche. Struttura con arredamenti molto antiquati. Anche le comunicazioni per chiedere informazioni sono state difficoltose.
5.0 / 10.0
Localização
Segurança. A porta não fecha completamente passa sensação de insegurança, sem televisão. Apartamento pequeno
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Juniper Berry Apartments. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Juniper Berry Apartments pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Juniper Berry Apartments?
We found 10 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and wifi/internet.
