Serenity Sands Island Glamping

Tutto perfetto,pulizia,cura e gentilezza

L'acqua per la doccia è desalinizzata ,ma resta comunque salata

Tout ! Les équipements, le soin apporté à la décoration, la cuisine et surtout les gens !! Service et accueil magnifiques 🤩

RIEN

Everything was new on the Glamping side and was beautiful. It was very quiet and all the tents are very close to the beach and the pool. The boats all disembark on the resort side but the staff take your luggage across for you. Breakfast was wonderful! The Turtle Cleaning and Fish Feeding were highlights for our kids.

Some of the staff were fantastic but some of them seemed like they didn't want to be there. The food options on the Glamping side were more expensive and very limited so we ate at the resort on the other side. (It had more options for the kids).

The island itself is small, not outstanding but ok for a short break three to four days maximum. Very limited in resources, the staff were nice and helpful within their capabilities.

We couldn’t sleep at all the first night due to the amount of mice in our glamping there were around 10 to 15 everywhere around us going through our belongings, there was no way to contact reception at night time, it was a nightmare. Requested to change glamping the next morning which was granted, again a few visitors come in at night but this time in shorter numbers, we had to sleep all night and the following night with all lights on and it helped to keep the mice away. Not a place to return to ever again, our expectations of a good holiday at the resort were ruined, we received an apology from the resort manager but when asked what are they doing to tackle the problem very little or almost nothing is being done other than using traps.