Your Apartment - Kensington

Check in was awful. I booked 6 weeks prior and was traveling in other location one week prior. The immediate confirmation was vague about contacting just prior to check in for more info. Usually you receive another email a day or 2 before checkin with further directions, but this did not happen. When I called I was told I needed to use WhatsApp to communicate. This is not a common app to use in the U.S. unless you use it to text/call internationally a lot. So after a lot of hassle and a couple of unsuccessful attempts to send id, I just downloaded the app and communicated through there/uploaded passport and did talk to a knowledgeable rep. The place itself was nice enough though. Location was convenient,, safe, and fairly quiet. I’d stay again.

Kitchen, cleanness are superb, great to lodged there and had a memorable experience! 👍

Nice location clean and cozy i got a room with backyard view it’s fantastic

The room looked like the pictures and was nice, but I was disappointed with a number of things. The check-in process did not go well as there's an extra step that you need to do to get into the room (including downloading an app) which wasn't communicated to me, I booked a room with a king size bed, but it was a double. The walls and ceiling are the thinnest I've ever experienced - I could hear the phone vibrate in the room next door and everything that was happening in the that room. I'm not a light sleeper and it was really bad for me.