Belvilla Aberdeen Bridge of Don Exhibition Centre

Hotel was being used to house asylum seekers. I booked the hotel for my daughter so I should have known in advance. The smoke detector in the room was covered by a sock. So much for room inspection and personal safety.

Refused to stay checked in then saw corridors unclean & smelt of drugs the place was dirty & unfit for purpose. I was physically sick after being in the hotel for a total of a max 20 minutes from checking in & then seeing the room & going straight back to reception & checking out.

Staff were great. Didn’t love the price of parking but at the price of hotel room can’t complain. Clean room and comfy bed. Location is great for getting along to the promenade. Quiet location and handy amenities around the local area.

Room was freezing, absolutely no heating at all

It’s worth of money

Loved my stay. Would recommend.

Nice room no ac

Stayed here several times before. Room and bathroom are fine. No tea or coffee in the room, although there is a kettle and cups. Wifi is bad, keeps cutting out.

Good budget dog friendly hotel

The hotel had just been taken over from Holiday Inn Express and is in desperate need of updating and upgrading. Room carpet has definitely seen better days with stains etc. Sink didn’t hold water as the plug didn’t work! Although there was a kettle there was no tea or coffee and in fact the kettle was turned off. Bedside light didn’t work. Breakfast was extra and very little plant-based or vegetarian option. Despite all this, it was clean and bed was comfortable. They’re obviously going to be modernising it, but it needs to be done asap.

Cheap, clean no frills hotel Stayed one night on a stop over Cannot fault this place at £35 a night its way too cheap totally underselling itself . If you book this expecting the Hilton your going to be disappointed and write a bad review .. It was exactly what I needed a cheap no nonsense hotel in Aberdeen would stay again if I was here on a short trip ...

I stayed in the room for about 20 mins and returned to reception and told them about the broken window in my room and the unkept filthy condition of my room. They didn't seem to care about my complaint and uninterested in my complaints and couldn't care less when I said I was leaving. I will never use Hotels.com site again and will tell my friends the reason why.

While the restaurant staff, especially the chefs, were great, this former Holiday Inn Express looks like it is being run down. No air conditioning, a table for you to put laptop but no chair for it (and no response from desk when requested), tv kept changing channels (possibly from guest next door) - again reported this and no action taken. When I moved the sofa, the amount of dirt underneath it was frightening.

Very happy with the service the qualified the rooms and a very good breakfast

Did not like this place dirty old building stains ect no cups or facilities we asked for a family room but only got 1 bed charged £12 to park the car Car park had rubbish everywhere We ended up walking out after 3 hours

Room had no tea bags but staff was nice lots off junkies in hotel at night

Was not happy with stay no tea coffee milk just a kettle and to cups noisy smell pf drugs in corridors

An ex Holiday Inn Express, which still has all the branding displayed, not sure how they get away with this. The reception has no welcoming feeling, no personality, no “looking forward to the next couple of nights here” feeling, it’s dead. The lower car park is overgrown and a bit grotty in places. The room had a strange smell even with the window open, air conditioning and ventilation not working, it’s Aberdeen so the air conditioning not a major issue, but the extraction in the shower/toilet is maybe why the room was a little smelly, after a shower the bathroom was still steamy 30 mins later, so no air flow to extract the stream away. The bedroom window hasn’t been cleaned in years, it was filthy, the room just needs to be hoovered properly, the only place to sit in the room was the sofa, and it wasn’t in the best condition, again grubby and damp. The bed was ok and the sheet, pillow and duvet cover were clean. A kettle with no cups, tea bags, coffee, sugar or milk, is strange, if your not going to supply the basics in term of refreshments, don’t have a kettle in the room (unless it’s used for hot water to wash with, when the hot water in the sink runs cold) I have stayed in cleaner Hostels sharing a room with 3 other people, with one bathroom. The present owners need to put their own stamp on this place, inject some life back into it, or it will go the same way as the previous owners The Holiday Inn Express which closed its doors around 2020, shame really, a bit of TLC.

This is basic beyond basic. The bathroom in our room was clean and useable, the sofa bed however was not suitable; the mattress didn’t even fit the whole bed, the pillows are years old the main bed sheets were stained. Our first experience was the lift which had fresh blood in i, this was not cleaned the whole visit. There is a kettle and few cups but nothing else. There is no place to get a coffee another resident had asked for alcohol but was advised bar was not open. This was not late at night.

I recently booked a room at the above hotel. It was so disgustingly filthy I felt physically sick and could not stay. I reported the following issues to reception: The room had not been vacuumed for some time The room stank of urine and sweat The bed base was covered in body fluids The bathroom had not been cleaned and had chunks of pubic hair in the shower tray The window would not open for fresh air - it was so dirty I could not see out. The sheets were marked The corridors were deep in dust, the lift stank of urine, filthy lift walls. The car park on lower level had scrap metal and other rubbish dumped making it unsafe. This hotel does not meet any acceptable hygiene standards and should be investigated as a public health hazard. I attach photos of the above. Visitors to Aberdeen should be-able to stay in a clean room.

Garbage in the parking lot. The sheets were clean but the bed was stained. No holder for toilet paper. The hotel has definitely seen better times.

Very tired room. Air con didn’t work but they’d left a fan and a plug in radiator in the room. Bathroom was ok, but no soap dish or soap dispenser so sink area quickly became grotty. No tea/milk/coffee in the room. Shared a deluxe twin with my friend and there was nothing deluxe about it!!!! Reception staff seemed nice but was about the only person working there as far as I could see. No bar facilities although the seating in the bar seemed quite nice. Wasn’t sure I was brave enough to think about ordering food from the hotel but Starbucks, macdonalds and KFC are only a short walk away.

Very good value in Aberdeen

Hotel was vastly overbooked with no rooms available for at least 9 guests while I was trying to check in. No communication of issue in advance to arrange alternate stay plans. No help or assistance with alternative location on site. A shambles really.

Place was disgusting looked like it was closed down & o line photos were not accurate

Its a bit baffling to find but for the price of hotel room i thought it was excellent. It was clean and tidy.only thing there was know tea or coffee in room just a kettle and mug .didn't bother me as i dont drink coffee in morning first thing but i i imagine most people do.other than that its a bargain

Booked a luxery twin room with bath( the photos from inside and out look great) got there place completely run down and looks nothing like the photos, got the keycard and we were giving a double room no bath, the place was manky and stains on the sheets, so trundled down to be told we dont have a twin with a bath...infact we dont have baths at all so tjeres nothing i can do...so i demanded my.money back and left...vile place

You get what you've paid for.

The outside of the building has empty discarded alcohol bottles as well as empty cans of alcohol. The room i was given first was for a disabled person. with mould in the bathroom on the shower curtain and tiles the shower head was disgusting, the window in the bedroom was that dirty you couldn't see out of it. What is described on the internet is not what you see when you get there. Lots of men going in and out of the hotel It was decided that it wasn't safe for me to stay there as a single female on business and the company had to look for another hotel for me to stay in that night.

Very good for price and very comfortable

I come with my kids 5 and 11. When we get there be a little hard to find this hotel coz is another building . Rooms look different on picture look so nice but in real look rubbish. We check in at 2 and left same day at 5 we don't like it. In bathroom was dust and my son is allergic.

The hotel no is Holliday but OYO, simple but good and the price is very nice. Excelente for travel and Holliday in Aberdeen, very nice city for 2 day.