Golden Valley Brezna

Le charme du chalet, son confort, la décoration le jacuzzi.

Il est relativement décentré.

Location and amentities. Loved the hot tub and fire options. Beautiful places.

As soon as we arrived we knew one night would not be enough! We asked if we could stay another night and we were given a really good price. We were given recommendations for places to eat, see and things to do. Annoyingly I can’t remember the name of the person but she was so helpful, smiley and lovely! This is a beautiful property in an amazing spot. You can see the sunrise too! Hot tubs weee lovely and well looked after.

Nothing

The cabins are brand new and very well appointed with everything you may need. The host Kristina was fabulous and really went out of her way to make us feel comfortable and try to mitigate the damage caused by her brother, who owns to cabins. Just a note that the hot tub is shared between the two cabins.

Although the booking was made through Booking.com the payment for the accommodation was not taken through the system (this is determined by the property). The only notice we received regarding payment was from Booking.com advising that ‘no prepayment’ was necessary. We assumed we would pay at the property via credit card or bank transfer. Upon arrival at the property, we were advised by the host that only cash was accepted or we could open a PayPal account. We didn’t have sufficient cash on us (and the property is out of town) and don’t have a PayPal account so we offered to do a bank transfer. This solution was initially accepted but when the incorrect bank details were supplied to us and we struggled to get the payment through, we received an abusive call from the owner threatening to kick us out of the cabin and call the police since we hadn’t paid. This made us feel threatened and unsafe. Luckily Kristina arrived to manage the situation and finally, once the correct bank details were supplied, we got the payment through. Such an unfortunate incident which left a really sour taste.