STAY HUB City Centre - Self Check-in
Top rated by guests





8.2Excellent
(490 Ratings)
"Great location and great room."
Verified guestDon't miss out! Price and availability may change
2 guests · 1 bedroom · 1 bath
Guests love it hereGuests give this property a top rating
Great price for your budgetOne of the lowest cost properties in the area
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STAY HUB City Centre - Self Check-in features rooms with free Wifi in the center of Birmingham. This recently renovated condo hotel is located a 5-minute walk from Hippodrome Theatre and 600 yards from Birmingham Back to Backs.
Concierge services
Free WiFi/internet
Non-smoking
Heating
WiFi/Internet
Family friendly
Key access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.2Excellent
(490 Ratings)
"Great location and great room."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
7.0 / 10.0
Easy check in process. Clean facilities
needed a bit more information about how the electric radiator worked as it took a while to work it - room was really cold when I checked in
9.0 / 10.0
Good location. Check in instructions were clear. The accommodation was accurately described.
10.0 / 10.0
Great location and great room.
N/A
8.0 / 10.0
Easy to access. Room was a little small but very clean and for a 2 night stay where we were out and about it was fine and had everything we needed. A good spot for walking to the nightlife and shops. I'd stay again.
9.0 / 10.0
Good heating, excellent location, funny name, laundrette nearby, useful small fridge, smooth communication, good supply of tea, milk & coffee. Very clean toilet.
There could be a second small chair so couples could enjoy the table.
6.0 / 10.0
Location
Bed too soft
8.0 / 10.0
The room and inside the building was fresh and comfortable, quiet and peaceful.
Access to all streaming services with a smart tv.
I received a prompt message to ensure my arrival and make sure i had everything i needed
The only thing i would say is the room was to small for a proper wardrobe space to hang clothes and jacket, there was a small rail with a few hangers but not really enough space in the area so i didn't use it.
8.0 / 10.0
The location and the neatness with the door lock system. The WiFi and streaming connection was superb.
There was no one to ask about anything. Although the property owner provided guidance but there are few questions and concerns that wasn’t addressed when I needed them because it takes long hours before the owner replies which made me feel disregarded, its poor as there is no helping hands. The feeling of neglect is very visible, the contact number has also been disconnected .E.g I needed help with wash hand basin as water wasn’t going, I had to do it myself. As well as asking about the Night club which was advertised but was non existence.
7.0 / 10.0
Clean tidy and quiet
Instructions to operate the hearing and shower were missing also no desk
5.0 / 10.0
No Breakfast
The place had a very bad smell i wasn't comfortable with it
8.0 / 10.0
Location was excellent, bed super comfortable, heavy curtains so it was dark at night despite being very central, brilliant shawarma place right outside!
there was a white noise machine that didn't work which was fine, but no one was responding to the 24 hour contact number - just pre-scheduled welcome message. everything else was great though so we didn't really need it
7.0 / 10.0
Clear communication from the owner Roberto re: self check in, which was very easy to use - via a digital panel on the door handle to input your exclusive code
Good value for city centre and walkable from New St. station
Very clean and a comfortable bed
Tea tray with milk, tea, coffee and a bonus of bottled waters
Heating in both bedroom and bathroom
Mini fridge
Excellent hairdryer
Toiletries in shower
Satellite channels
Iron and ironing board
No toliet roll at all! Unacceptable - just basic checks needed.
Toilet seat needs fixing
No staff present
The access to the room is via a digital keypad on the outside door handle.
But when you're inside if you try the handle, the door opens. So there isn't a way to find if the door is locked or not.
As a female staying alone, I felt really unsafe.
The property is up a side street which I;d describe as 'shady'. When going out after dark and on returning, I took Ubers instead of walking.
No dressing gown,slippers, or private entrance as advertised.
Not a lot that the owner can do, but there's a busy kebab shop next door, with delivery drivers congregating. all evening
I did try and follow Roberto's check out instructions to inform him that I had checked out (early), but as the link takes you to booking.com and I was at the station, I couldn't get any wi-fi.
I did reply to his email instead but it bounced back as a reply only address,
5.0 / 10.0
A place like this only needs to do THREE things:
1. A clean / comfortable bed
2. A clean bathroom
3. Hot water from the taps.
If you fail in any one of these, your place fails. There was no hot water in the bathroom for both nights. If you don't get these three things right, all the friendly emails and greetings in the world won't solve it. Get the basics right.
7.0 / 10.0
Close to the town centre.
There was no slippers, dressing gown or laptop save as advertised.
Also could do with some black out curtains.
8.0 / 10.0
It was very private
The bathroom was really chilly because there is a vent to the outside.
6.0 / 10.0
The bed was comfortable and I appreciated having a fridge and tea and coffee making facilities. The location was great for my work conference.
The bathroom was freezing cold and the towels could have been a bit larger, especially when having a shower. The room was small.
7.0 / 10.0
Self checkin was efficiently handled.
Room was heated to 27C when I arrived, and took 1 1/2 hours to cool. Staff were responsive, but had no remedy. It would also have been good if the bathroom heater was signed better - I didn't realise it existed until after I'd showered in the cold!
7.0 / 10.0
Very central and very clean
Room 2 was very very small and u wouldn’t have realised that from the photos. Plus rooms 1 and 2 has no hot water at the bathroom sinks
9.0 / 10.0
Very clean and everything you need is in the room.
Was sent the wrong door code to get in at first. Not a major issue and quickly resolved.
7.0 / 10.0
No breakfast
Couldn't get telly on
10.0 / 10.0
The decor was lovely and homely, the entire room was clean, the location was perfect and the bed was comfy!
10.0 / 10.0
Loved how comfortable the mattress & pillows were
The stairs because ive just had a new hip replacement
10.0 / 10.0
Roberto is a gentleman and checks in with you to make sure that everything is ok!!
9.0 / 10.0
Spacious room which was good because we had big suitcases with us. There was a fridge, good tv, and all the amenities you need for a comfortable stay. The room was clean.
The shower space was quite small but okay to deal with as we were just there for one night.
10.0 / 10.0
They provided me with clean extra towels and they were really nice and attentive
Location was great and the bed was really comfortable
8.0 / 10.0
Roberto was efficient and helpful.
The room was clean.
Once the windows closed it’s quiet considering how central you are.
Modern check in, locks and streamlined.
The room (room 1) had no full length mirror, and the only mirror small is high for shorter people.
10.0 / 10.0
The location was perfect for our car park and the O2 Academy. We also reached the canal for a morning stroll very easily. The Takeaway next door was tasty, too. There was plenty of room and everything was so clean and tidy. There was even Netflix on the TV (not that we watched the TV). It was easy to get to from the main road through the city.
It was a Saturday night, so there was a little loud music outside. However, the earplugs blocked out the noise. I would have liked a few more sachets of milk. Thank you
8.0 / 10.0
Very clean, well equipped, comfortable apartment in an excellent location for concert at the Academy.
Good value for money. Communicative host, thoughtfully appointed rooms. Easy check in. Stairwells and corridors clean and well maintained too.
We were in room 4, felt it could do with a mirror in the bedroom. Shower pressure wasn't brilliant.
8.0 / 10.0
Cleanliness, location, room facilities & the check out time.
No standby staff and the specific details on the self check in was a bit different from the guidance. My door didn’t show green colour. The appointed shop for emergency was not always seen present.
And I didn’t see any shared kitchen or pantry area. They provide a fridge, but I didn’t see any microwave to heat the food. Maybe I missed it, but it would be nicer to provide one or a clearer signage if it has been provided.
10.0 / 10.0
Very close to Birmingham new street. Comfy bed and very quiet. Good value
Room was a little smaller than I expected and the kettle was too big to use in the sink to get water. You get two small bottles of water in the room, but wasn't enough
10.0 / 10.0
Nice and clean and quiet for a main road
All was fine
7.0 / 10.0
The property was a great size for me and my husband. When we arrived the room was very clean. We were left a folder inside the room with all the information we needed regarding the StayHub and recommend places in the area to visit.
The bed was very uncomfortable, the mattress felt super thin and it was just difficult to sleep on. We were only given 1 roll of toilet paper for my husband and I, and we stayed for 4 days. When messaging the owner asking about toilet paper they just didn’t respond, but when I messaged them regarding a late check out they responded quite quickly saying that there is a £20 charge for every extra hour you stay after the check-out time. It seemed like they weren’t interested in helping us out regarding toilet paper but was more interested in our money.
5.0 / 10.0
The rooms are very small, and the floors and ceilings are painted wood. The entire floor is very noisy; even with headphones on, you can hear every footstep or voice on the floor.
3.0 / 10.0
Only that my friends stayed at the same place as otherwise I would have felt more unsafe.
Very basic, poor quality fittings and furniture. Dusty and very smelly as it’s above shops and takeaways that seem to open all hours. It’s hot in the rooms and there is a poor air con unit (brand new but not powerful). You can hear everyone else and there is no confidence in the security nor any other safety feature. Would never stay again.
1.0 / 10.0
The TV was a good size.
The rooms were tiny, my bathroom door couldn’t open fully as the bed was in the way. If you’re a larger person, you wouldn’t be able to gain access into the bathroom. The smell, that comes from a fast food café below the rooms is gut wrenching. You can’t have any windows open because of the smell and the rooms are overly warm. The noise is horrendous due to the traffic which is constant all night. I stayed for 3 nights and had I not been stopping with friends (in the other rooms) then I would have left and found another property or hotel. I got very little sleep all weekend!
When we arrived back from our evening meals, there were always a group of men hanging around the entrance of the our building, because take away café. Every entrance is key coded so we all felt very intimidated and unsafe when entering the main entrance.
I tried to contact the owners, but the number wasn’t active, complained to Booking. Com and got no response.
If
STAY AWAY AND DINT BOOK THESE ROOMS.
10.0 / 10.0
Excellent communication regarding access, which is reassuringly secure. The location is great for central Birmingham. The facilities were good, providing everything I needed.
Not applicable.
10.0 / 10.0
Nice and clean
N/A
10.0 / 10.0
Large, clean room. So easy to access - code was sent on day of check in as promised. Close to secure ncp car park. Easy access to station, o2 academy and restaurants.
We knew in advance it might be a warm day and therefore noisy from road traffic if the windows open- so bring ear plugs if you need them!
10.0 / 10.0
Great value for money, central location, very good communication before & after the check in process, super clean , recently renovated and within walking distance of all kind of amendities. Felt very safe around the area too, would return
I liked everything!
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment hotel has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment hotel?
Parking is not specified as an available amenity at STAY HUB City Centre - Self Check-in. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment hotel?
We didn’t find pool listed as an amenity for this apartment hotel. It may be worth double checking if a pool is important for your stay.
Is STAY HUB City Centre - Self Check-in pet friendly?
Unfortunately, this apartment hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at STAY HUB City Centre - Self Check-in?
We found 12 amenities for this rental. This includes concierge services, free wifi/internet, non-smoking, heating, and wifi/internet.
