Hotel Marutham

I had a lower expectation of the hotel but it was better than my expectation.

The shower doesn’t have hot water facility

Large and spacious rooms with everything we needed. Most of all the location was perfect on the main road and easy walking distance to food places.

The property was beside a hindu temple so we are woken up at 5 in the mornings with load music and chanting

Very courteous service from the beginning to the end. In fact, the receptionist Ms. Khetha reminded me that I still had two hours more to checkout while I was leaving. I've seen hotels rush through the checkout but not this one. The first of its kind experience in my decades of staying in hotels. Location and room service are the plus points. My special mention of Ms. Khetha is very essential here. Her level of customer service was top notch, like how you find in swanky hotels in big metros, considering Kilinochchi is a small town. She has passed the IELTS and I wish her, and the management of the Hotel, a bright future.

Staff very helpful. Issues raised delt with quickly. Spacious room , very clean. Food delivered to hotel was OK. Good parking.

For the price compared to other similarly or cheaper priced hotels it lacked refinement eg. No kettle etc. No real restaurant just an eating space .