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Keypad lock was not working, so I had to call support who helped me with key lock box

The apartment was nice, had all the necessary supplies in the kitchen and bathroom. Bedsheets were exceptionally clean, mattress was comfortable. The staff left extra pillows, blankets and towels. TV was working well. Most channels were in German but couple of them were in English. There was air purifier machine in the living room which was used a few times. I found many food stores 5-7 minutes away from the building. Some restaurants were located at the main streets. Metro and central bus station were about 15 min away from the building. I enjoyed my stay very much.

There’s no door in the shower. I had to mop the floor in the bathroom. My apartment was on the first floor. It was a bit loud sometimes but around 9-10 pm gets quiet.

the apartment was warm, unlimited hot water, large radiators, quiet district

Check-in was not conducted appropriately. We were supposed to enter via a code which did not work and could have collected keys all along which were inside a box. The curtains were off axis and not hanging properly. The owner told us the metro station (U-bahn) was a 5 minutes' walk away. The walk at a brisk pace actually took us 23 minutes each way and it was snowing and/or raining. Also the metro ride to the city centre was not 5 minutes but 15. Accuracy and honesty would have been appreciated in this sense, as we were under the impression of being much, much closed to Stphenplatz.