Goyo Stay

I booked a room for the 15th, but they sent me a message saying that the hotel was overbooked and asked me to come on the 17th instead. However, when I arrived on the evening of the 15th and insisted on staying, they eventually gave me a room on the fifth floor, even though the hotel has NO ELEVATOR The following day, they moved me to a room on the second floor, but it was a SMOKING ROOM and had a strong cigarette smell. I had to buy an air freshener just to make the room bearable As for the parking, there are only two TWO SPACES in the garage, and they are almost always occupied. During my entire one-week stay, I only found an available parking space once Overall, I was very disappointed with the hotel and its poor organization