Atap Beach Resort Canggu by Ini Vie Hospitality

Nous avons adoré cet hôtel, notamment sa piscine, dont nous avons pu profiter seuls pendant deux après-midis complets. La cuisine est bonne et la chambre est spacieuse et propre.

Nous avons malheureusement moins apprécié le contact avec la réception et les membres du personnel. Leur volonté de bien faire était parfois trop insistante, au point de nous mettre mal à l’aise : insister pour porter nos valises jusqu’à nous les arracher littéralement des mains, ou encore nous servir un cocktail pour nous le retirer quelques secondes plus tard parce qu’il fallait rapidement passer à autre chose. Cette pression constante a quelque peu gâché notre expérience. Attention : le check-out est à 11 h et non à midi. Pensez à bien le prendre en compte dans votre organisation.

Everything was good, staff incredibly friendly and helpful, location is perfect

Nothing

Lovely rooms. Comfortable beds, well equipped, great outdoor bathroom, especially the shower. Staff always attentive and very friendly. Beautiful views from the rooftop pool. Location was great for Echo Beach but not really for rest of Canggu. Great welcome and last night with the towel art.

Breakfast in room - limited amount of Balinese coffee and no milk. When I asked for milk it was charged as an extra. As was cappuccino and latte coffees. Should include milk and offer refills (as would happen in a buffet). Only had two large towels - no smaller ones. These are niggles. We enjoyed our stay!

Very clean and tidy.

Access into the pools were difficult and not very safe . Depth between steps were too deep and no ladders . Pictures on web page were not a true reflection of what was actually available. No play area , staff were nice but poor communication skills and inexperienced. Food was always well presented, but mostly cold occasionally warm. The infinity pool was the highlight, but access was also difficult to get into .