Ikalto Woods

Все новое и приятно пользоваться

The hotel is very cute and cozy. We were with two kids and they absolutely loved the pool. Because of the close proximity of the room to the pool, it was comfortable to go swim or go back to the room. Staff was kind and helpful. We loved it, highly recommend!

The bed protector of the bed wasn't changed when the sheets were changed. It smelled like sour sweat and the room was full of this smell. The staff immediately changed it when we brought it to their attention.

La bienvenida por parte del personal, todos super amables y siempre sonrientes. Las instalaciones están muy bien, se nota que esta todo muy nuevo y cuidado. Tienen el detalle de tener una sala de juegos con muchas opciones. La habitación estaba perfecta, muy limpia y cómoda. Un 10!

The outdoor area of the accommodation was so wonderful that we even thought about hosting an important family celebration there in the future. Jaba was incredibly friendly and helped us with absolutely everything. Food and drinks were available on-site at reasonable prices. It felt like being in a fairy tale! I would gladly give it a 10/10 if it had not been for the unpleasant situation with the bar staff. Nevertheless, I will definitely come back.

We rented the sauna and were enjoying our time there when some of the bar staff approached us and told us that we were no longer allowed to use it. Since I had already paid for the sauna, I refused to leave. The staff then began giving different explanations and claimed that the amount I had paid only covered one hour of use. This seemed very unlikely given the price we had paid. They said they would contact the manager. When I asked them to do so, they appeared reluctant. Eventually, they entered the sauna and switched off the heating from the electrical control panel. The issue continued in the bar, where the bar staff were unable to clearly explain or justify their actions. In the end, the night receptionist allowed us to continue using the sauna, which made the whole situation even more confusing.