Alua Lago Park

Great place to stay in Cala’n Bosch.

Great place to stay in Cala’n Bosch.

Everthing was great, the staff, the pool,but the tv was old with no English channels.

The location of this hotel is fantastic, right on the Marina with all its shops and restaurants and a 5 min walk to the beach. The staff at the hotel - reception, maids, maintenance were all lovely and helpful during our stay. Unfortunately, we were given a 1 bed apt even though we booked a 2 bed. As an apology we were given a free meal that night in their buffet restaurant. However it took 2 days to move us to a 2 bed apt. We therefore spent day 3 of our holiday packing and waiting around for our new room to become available which was disappointing. The new apt was lovely although we were disappointed that only 1 bedroom had air con. When we originally booked, we believed that there would be air con in both bedrooms. There was air con in the lounge area so we kept the bedroom door open at night in order to try and benefit from some of the cooling. Unfortunately this air con unit caused us problems throughout our stay and we have to have maintenance out several times. It continually dripped water onto the floor so in the end we had to use saucepans for the rest of our stay to collect the water so that we didn't slip on a wet floor. Then, this unit stopped cooling so again we had to have maintenance out to mend it. Secondly, we were kept awake at night by the people upstairs continually scraping chairs/tables/beds along their floor - they didn't seem to sleep! Finally, during a thunderstorm in the night, rain came in through the ceiling onto my daughter's bed - not great!