Oakwood Hotel & Apartments Grand Batam

Staff were super friendly, room is clean with an excellent view of the town, food was soo soo good and location is really convenient

Nothing

Staffs were warmth,polite,thoughtful & security guards were always on a look out for any vehicles driving in.👏🏼 Spacious suite instead of the room I oringinally paid for,it was free upgrade. We were blessed & sincerely appreciated. Although the room weren’t quiet as I requested but I noticed that the hotel staffs did tried their best. Hotel rooms weren’t build sound proof,however they do have heavy curtain to help soundproof the room. Most importantly the hotel makes us feels comfortable & secure during our stay. Locations were very convenient especially a big mall right next to it & massage parlours were few steps away.🙏🏻 Ps: I’ve highly recommend the hotel to my friends & colleagues.✌️

Noise from the morning prayer around 5am, big group of guests were making noise from the corridor & next door neighbor speaks loud. Some bugs issue at the restaurant while having breakfast (understood can’t be control). For the hotel to have some additional changes of foods too.

It's located next to Grand Batam Mall with 3 decent spas downstairs. Within walking distance there are a number of eateries too. The rooms we got were very spacious & clean. We had a 1 bedroom unit and it came with everything including stove, oven & washing machine. Staff were very friendly & helpful. They are well trained.

I think they can't really be called a luxurious 5 star hotel. It's a fancy 4 star at the most. The facilities were small. Breakfast was good in variety in a small space but quality was just alright. 3d2n is perfect.

Pricey if include breakfast. Lobby bar not open yet.

Pricey if breakfast included to room.